Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear @arcworldwideit ,
    Thanks for contacting us.

    We don’t have any known issues with Elementor Builder. We kindly ask you to go ahead and optimize the website with 10Web Booster.

    In case you face any issues, please, kindly enable Test Mod and it will undo all the changes from 10Web Booster.

    After please, contact us back with the details and our engineers will make sure to complete the needed changes to give you flawless optimization.

    Regards, Mane

    Thread Starter arcworldwideit

    (@arcworldwideit)

    Dear Team,

    Need your urgent help

    website speed still not up, can you help me so the speed of website will update on mobile and desktop in free version pls.

    Mobile score showing 23 and desktop speed 60

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @arcworldwideit ,
    Thanks for trusting us.

    Do you have LiteSpeed plugin enabled? If no, please, kindly enable the plugin and make sure page optimization settings are all turned off.

    Please, let us know after completing the change.
    Regards, Mane

    Thread Starter arcworldwideit

    (@arcworldwideit)

    after doing this my website layout on mobile completely damaged,not loading images, also taking a lot of time to load, very bad experience by using this tool

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @arcworldwideit ,
    No worries I will check right away. Kindly please, leave LiteSpeed plugin active.

    Regards, Mane

    Thread Starter arcworldwideit

    (@arcworldwideit)

    it’s active, but output on desktop and mobile both so bad, my website images loading too slowly, seems liking talking so much time

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @arcworldwideit ,
    I have enabled Test Mode for your website, which means 10Web Booster is not affecting the website anymore. Please, kindly clear your website cache.

    From your website headers I detected “Page has not allowed cookie: wp_woocommerce_session” which prevents us from optimizing the website.

    I will discuss this with our engineers and contact you back. Please, leave 10Web Booster and LiteSpeed active.

    Regards, Mane

    Thread Starter arcworldwideit

    (@arcworldwideit)

    yes, thanks for immediate reply, hope you will help my solutions. On desktop and mobile version image taking so much time so load. awaiting for your help.

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @arcworldwideit ,
    Thanks for the details.

    Currently the website should work as usual as Test Mode is enabled. We will contact you back after checking the details as promised, no worries.

    Thanks again for trusting us.
    Regards, Mane

    Thread Starter arcworldwideit

    (@arcworldwideit)

    At present website speed showing @ google PageSpeed Insights on mobile 94 and on desktop 99, but problem is image taking so much time to load,

    Image loading issues – on desktop and mobile version image taking so much time even now. speed in so far 90 to 99 page speed.

    Thread Starter arcworldwideit

    (@arcworldwideit)

    Dear Team,

    any update? regarding my website images taking so much time to load

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @arcworldwideit ,
    Please, accept our apologies for the wait. The team is still investigating the issue.

    We will contact you back shortly.

    Thread Starter arcworldwideit

    (@arcworldwideit)

    Hello Team,

    Greetings , any update regarding my previous request? my website images taking so much time to load

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @arcworldwideit ,
    Thanks for your patience.

    I can see the website is broken without 10Web Booster as well. Will you please kindly enable LiteSpeed plugin in case it is still not activated and disable all the page/image optimization settings included?

    Please, disable any optimization plugin you are currently using.

    Regards, Mane

    Thread Starter arcworldwideit

    (@arcworldwideit)

    LiteSpeed plugin is activated

Viewing 15 replies - 1 through 15 (of 19 total)
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