• Resolved rishikeshrishab

    (@rishikeshrishab)


    I am unable to add questions in quizzes. It is stuck on that page….plea help I am using the latest version of quiz maker(Version 6.2.8.7 )

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter rishikeshrishab

    (@rishikeshrishab)

    Plugin Support Jasmine

    (@hyenokian)

    Dear @rishikeshrishab,

    Thank you for the topic.

    We have checked your site and the screenshot you have provided us with and noticed that you have the 500 status and Elementor plugin installed, displayed in your screenshot. However, we don’t know for sure whether you are using the Elementor PRO or not.

    I would like to mention that we have faced the same case in recent days, and the issue was connected with the Elementor PRO.
    Also, most presumably, you are using PHP 8.0.0 or a higher version.

    Please, first of all, make a DB backup for your safety (you can use Updraft Plus).
    Then update their plugin if there is a newer version, if not, downgrade your PHP version to, for instance, 7.3.30.

    Then, please check this again and let us know whether the issue persists or not for you.

    Thank you.

    Thread Starter rishikeshrishab

    (@rishikeshrishab)

    Thank You.
    I have downgraded my PHP version to 7.3.30. and my issue is resolved.

    Plugin Author ays-pro

    (@ays-pro)

    Dear @rishikeshrishab,

    Thank you for your reply.

    Glad to hear that the issue has been resolved for you.
    Customer satisfaction is the highest priority for us and we always do our best to make your experience better.
    Have a sparkling, fabulous New Year!

    For other readers, I would like to mention, that the Quiz Maker plugin is totally compatible with the PHP 8.0.0 version.
    The conflict has arisen with another plugin, that is why our scripts were not working.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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