I am receiving bad response errors?

Hi @jermbugs,

Sorry to hear of the problem you are having.

I have tested on my test site and it’s working fine for me.

Could you please share me any of your image URL so that i can troubleshoot it?

You can also test whether this is your site specific or the Yahoo smush.it service related problem by directly smushing images from your site on the following Yahoo smush.it service.

https://www.smushit.com/ysmush.it/

Kind Regards,
WPMU DEV

Thanks for the response. I just tried to upload an image using the URL method at https://www.smushit.com/ysmush.it/, and the response I received was “Smush.it did not find any saving of your image(s).”. Please refer to this link to see what the issue could be, thanks: https://squaretac.com/wp-content/uploads/2014/11/faq_page1.jpg

Side note: I am using Cloudflare and I do have my website on HTTPS. However, I have been using your plugin with these settings for a couple of weeks and there wasn’t any issues, but for some reason after I tried installing Premium SEO Pack by AA-Team (which includes the Smush.it feature within the program) it has killed the smush.it connection from being able to compress any new images. https://codecanyon.net/item/premium-seo-pack-wordpress-plugin/6109437

Also, I contacted the Premium SEO Pack plugin developers and they cannot figure out the issue. I tried deactivating plugins and this has not changed anything, also there are no error codes being shown.

Deleted the picture on that link. Try this one instead please: https://squaretac.com/wp-content/uploads/2014/10/running_tactical_shoot1.jpg

Thanks

Same problem here, images uploaded 10/29 worked fine, images uploaded yesterday are giving “Bad response from Smush.it” after a long time thinking. I am not using HTTPS or Cloudflare. Same image uploaded to Smush.it directly worked fine.

Have not seen a response in 6 days. Is there anything that we can do to fix this issue? Please advise, thank you for your time

Hi @jermbugs,

Thank you for your patience.

I tried to see the following image that you have shared

https://squaretac.com/wp-content/uploads/2014/10/running_tactical_shoot1.jpg

but it’s displaying the following error message.

Error 1011 Ray ID: 18ee3d413a1c024a
Access denied
What happened?
The owner of this website (squaretac.com) does not allow hotlinking to that resource (/wp-

It seems the images on your site is not directly accessible therefore it’s also not getting smushed on the Yahoo smush.it site https://www.smushit.com/ysmush.it

Could you please temporary make it accessible and let us know how it works for you?

Regards,
WPMU DEV

Hi @hmcurator,

Could you please enable WP Smush.it debug processing from the following path and let us know the log that you are getting on smushing the images so that we can troubleshoot it?

Admin Area -> Settings -> Media

Best Regards,
WPMU DEV

It took a LONG time, but the three images I was having problems with all smushed now. Weird. I have to upload a few more images within the next few days. If I have problems, I’ll do the debug, otherwise I’m considering it a fluke and moving on. Thank you for your willingness to assist, love your product and hope to be able to continue using it.

Hi @hmcurator,

Thank you for your quick reply.

Glad to hear that the images you were having problems are all smushed now.

If we can be of any further assistance please don’t hesitate to ask ??

Have a fantastic day!

Cheers,
WPMU DEV