• Resolved alev

    (@alev)


    I need help
    We just install and setup new Invoice system and after creating test invoice, we realize that when you open online invoice page it has in addition of required information it grabs at the bottom total site menu and other information that should not be there.
    So I contact the developer of the Invoice plugin and he suggested that is a conflict within the pluginins on the site, so by process elimination, we discover that NextGEN Gallery is the one that causes the issue.
    We are using FREE version so there is not support from NextGEN developer,
    Any suggestion
    Your help really appreciated

    Lev

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @alev – Can you provide any additional details on this issue? Perhaps a page that shows this problem? Otherwise, please feel free to send us a Bug Report (https://imagely.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.

    Please include as many details as you can in the Bug Report about your site and the issue at hand so we can move on this as fast as possible.

    Thanks!

    – Cais.

    Thread Starter alev

    (@alev)

    Cais I thank you very mush for your respond
    Here is a link to Invoice Page
    if you scroll to the very bottom of the page you will see what I am talking about.
    It will disappear as soon as I Deactivate NextGEN Gallery
    Here is a link:
    https://wqcdesigns.com/sliced_invoice/test-invoice/

    Thank You again

    Thread Starter alev

    (@alev)

    Hi Cais I ask for asistance from Sliced_invoce tech support and they where very helpful .
    So I have notify them that after diabling all plugins abd then bring them back one by one we estublish tha tNextGen Gallery is the one that create problem so I notified the as well and here what they discover:
    Hi Lev,

    I downloaded the code for NextGen Gallery and searched through it. I believe the problem is in the file class.photocrati_resource_manager.php, specifically function output_buffer(). This function looks for the closing body tag (‘</body>’) in the output buffer and injects code before it. They really shouldn’t be doing this, but unfortunately there’s nothing we can do on our end to prevent them. The </body> tag is required to be valid HTML, so it’s not something that can be removed from the template. Anyway, I would suggest asking them for some way to stop this manipulation of the output buffer… perhaps they have a hook or filter available to bypass it.

    -David

    SCan you please let me know if you can figured out to correct the issue, I love your pluging and really do not want to look for any others, I thimk NexGen GFallery is so far the esaer to use and I like to continue to use in my work.

    Plesae ding a way to but pass this problem
    I thnak you in advance

    Respectfully

    Lev
    WQC Design Studio

    Plugin Contributor photocrati

    (@photocrati)

    @alev – Within the Bug Report you sent I believe we reached a solution for you. For anyone else reading this issue the approach to consider is to add the following to the current theme’s functions.php:

    add_filter( 'run_ngg_resource_manager', '__return_false' );

    Thanks!

    – Cais.

Viewing 4 replies - 1 through 4 (of 4 total)
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