I am getting an error

  • I have tried to connect to woocomerce by clicking the connect button on the yoycol plugin and I am getting this error {“code”:”100099″,”data”:null,”msg”:”Server is busy, please try again later.”}

    I deactivated all plugins and changed to the default theme but this has not fixed the issue

    I have put a ticket in with yoycal customer service and they have transferred to technical support but they have never responded.

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  • Plugin Author yoycolofficial

    (@yoycolofficial)

    Hello from support team of Yoycol,

    Thank you for consulting us today.

    Due to the different time zone, we were unable to reply to your message in time, and we are deeply sorry. Thank you for using yoycol online human customer service.

    ?Regarding the woocomerce platform, it has some problem to connect. Usually the problem is difficult to locate and is not stable. Since the beginning of last month, our technical staff has begun to continue to solve the problem and unstable connection of the platform.

    At the end of September, we tested the optimized version, and there are still some issues that have not been resolved. Therefore, we have delayed the release of the optimized version. We will try to solve the problem of woocomerce association and release within these two weeks. Sorry for not being able to reply in time. We are deeply impressed by the urgent and direct needs of customers. We will arrange dedicated personnel to supervise the launch of the optimized version.

    ?If you have any questions, you are welcome to contact us via email or jivo chat. Our corporate email is [email protected] In addition, you can find the jivo online chat portal on our official website.

    Thank you for using yoycol to print your inspiration, and look forward to seeing you again!

    Lan

    best regards!
    Yoycol Support Team

Viewing 1 replies (of 1 total)
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