I am facing some issues on woocomerce plugin

Hi @sajidalgopage,

Seems this is an error being generated by one of your other plugins, not WooCommerce.

Is it possible to share with us a screenshot of this error?

Also, are you using the iThemes security plugin? It’s been linked to such an error before.
Maybe you could share a copy of your site’s System Status for closer checks. You can find it via WooCommerce > Status.

Thanks.

But I have installed also the Alidropship Woo plugin and many more.
how will I send you a screenshot?
Please let me know it’s very urgent

Thanks.

System Status Report. Please check and let me know
==================================================

### WordPress Environment ###

WordPress address (URL): https://www.advenx.com
Site address (URL): https://www.advenx.com
WC Version: 5.2.2
REST API Version: ? 5.2.2
WC Blocks Version: ? 4.7.2
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.1.5
Log Directory Writable: ?
WP Version: 5.7.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.34
PHP Post Max Size: 512 MB
PHP Time Limit: 600
PHP Max Input Vars: 10000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.32-log
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.0.0
WC Database Prefix: wp_
Total Database Size: 18.06MB
Database Data Size: 12.89MB
Database Index Size: 5.17MB
wp_woocommerce_sessions: Data: 0.30MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_adsw_activities: Data: 0.09MB + Index: 0.01MB + Engine MyISAM
wp_adsw_ali_meta: Data: 0.14MB + Index: 0.00MB + Engine MyISAM
wp_adsw_comments_hash: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_adsw_search_analytics: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
wp_adsw_task_upload_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_adsw_variations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_activities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_ali_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_attributes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_orders_item: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_products: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_products_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_search_analytics: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_task_upload_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_aew_data_default: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_aew_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_aew_mapping_attributes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_aew_mapping_carriers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_aew_mapping_features: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_aew_products_error: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 3.28MB + Index: 0.39MB + Engine InnoDB
wp_payment_discount: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_payment_transaction: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_postmeta: Data: 6.52MB + Index: 3.03MB + Engine InnoDB
wp_posts: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
wp_responsive_menu: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_short_links: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_short_link_clicks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_short_link_replacements: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sr_events: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_sr_media: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sr_media_albums: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sr_objects: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sr_spinners: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sr_statistics: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sr_stat_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sr_stat_profile: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.11MB + Index: 0.30MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_indexable: Data: 0.07MB + Index: 0.02MB + Engine MyISAM
wp_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 13
acf-field-group: 1
attachment: 1186
nav_menu_item: 30
oembed_cache: 1
page: 15
post: 3
product: 52
product_variation: 373
revision: 66
shop_coupon: 1
shop_order: 4
shop_order_refund: 1
wpcf7_contact_form: 2
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (18) ###

Advanced Custom Fields: Repeater Field: by Elliot Condon – 1.1.1
Advanced Custom Fields PRO: by Elliot Condon – 5.9.5
Akismet Anti-Spam: by Automattic – 4.1.9
Contact Form 7: by Takayuki Miyoshi – 5.4
Jetpack by WordPress.com: by Automattic – 9.6.1
Kadence WooCommerce Email Designer: by Kadence WP – 1.4.7
Mailchimp for WooCommerce: by Mailchimp – 2.5.1
Responsive Menu: by ExpressTech – 4.1.1
SocialRabbit: by Maxim D. & Vitaly K. & Yaroslav N. & Ilya D. – 3.3.13
Product Gallery Slider for WooCommerce: by codeixer – 2.1.3
Variation Swatches for WooCommerce: by RadiusTheme – 1.1.55.2
WooCommerce Amazon and eBay Integration: by Codisto – 1.3.36 (update to version 1.3.57 is available)
WooCommerce Ultimate Multi Currency Suite: by Dev49.net – 1.12.1
WooCommerce: by Automattic – 5.2.2
Yoast SEO: by Team Yoast – 16.1.1
WPForms Lite: by WPForms – 1.6.6
Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.7.7

Embed Plus for YouTube - Gallery, Channel, Playlist, Live Stream: by Embed Plus for YouTube Team – 13.4.2

### Inactive Plugins (1) ###

AliDropship Woo Plugin: by Vitaly Kukin & Yaroslav Nevskiy & Pavel Shishkin & Denis Zharov – 1.6.28

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD (US $)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #23 - /product/
Cart: #91 - /cart/
Checkout: #93 - /checkout/
My account: #95 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Advenx
Version: 1.0.3
Author URL: https://algopage.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: advenx/archive-product.php

### Action Scheduler ###

Complete: 97
Oldest: 2021-04-21 12:01:09 +0800
Newest: 2021-04-27 13:27:57 +0800

Pending: 3
Oldest: 2021-04-28 07:52:22 +0800
Newest: 2021-05-01 17:45:40 +0800

### Status report information ###

Generated at: 2021-04-27 13:35:25 +08:00

Hi @sajidalgopage,

I recommend https://snipboard.io for sharing screenshots – please follow the instructions on that link, then paste the URL in this chat. It works with Chrome, Firefox, Safari, and Edge.

Thanks.

Hello,

Screenshot URL: https://snipboard.io/gfp21Q.jpg

Please check and let me know as soon as possible.

Thanks.

Thanks for the screenshot.

The plugin showing the error is not apparent from the SSR you shared.

You can narrow down to the cause by first disabling your current plugins apart from WooCommerce and check if the error is gone. From there, activate them one by one while checking whether the error recurs. This way, you will be able to determine the plugin generating that error.

I hope this helps.

Hi,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful and you were able to find a solution to your problem!

If you have further questions, please feel free to open a new topic.

Thanks.