HYPESocial wordpress plugin to Buffer not working/queueing

  • Since a few days ago, hypesocial stopped putting posts in my buffer queue.
    It says “status title: post title” in wordpress but in buffer I dont see anything coming in. Used to work just fine, didnt do anything special, tried uninstalling and installing it again, tried to create a different app and different token, seemed to post it when looking at wordpress but when I check the queue, it is as empty as can be. Thanks for looking into this!

    • This topic was modified 5 years, 10 months ago by cinitriqs.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Dejan Markovic

    (@dejanmarkovic)

    Hi @cinitriqs, that sounds like a Buffer’s problem rather than our plugin.

    If you didn’t make any changes on your site like: (installing some other plugins, changing a theme, installing setting up security plugins etc) we recommend you to contact the Bluffer’s support.

    Thanks and have a nice day!

    Thread Starter cinitriqs

    (@cinitriqs)

    Hmmm, I notice, in the “accounts” app, everytime I try to chekc the bix for twitter and then update, it doesnt save the checkbox. is this why it doesnt work anymore?
    I have tried with some other apps connecting to buffer and those seem to work alright… Maybe buffer doesnt support this app anymore through their api’s?

    Plugin Author Dejan Markovic

    (@dejanmarkovic)

    Hi @cinitriq plugin is working on all our sites and thousands of other sites. Maybe you have added more than 2 accounts as that’s the limitation of a free version? Please check that and let me know?

    Thanks

    Thread Starter cinitriqs

    (@cinitriqs)

    Hi Dejan,

    Currently I am running 2 websites who are linked to the hypesocial plugin and in both of these websites only 1 twitter account has been connected.

    Every time I check the box the accounts tab, and then save/update it simply unchecks.
    that said, on the other website, the checkmark does stay put BUT it hasnt buffered anything ever since the 1st/2nd of February either

    This is what the folks at buffer had to say:
    ”
    Hey there!

    Thanks for reaching out and I’d love to help. Taking a peek at your account, the Twitter profile is connected well and I don’t see any immediate issues here. I wonder if the folks over at HYPESocial have any other information they could share as to what the problem seems to be? I’ll be standing by to learn more!

    Warmly,
    Jess

    ”

    Also, when simply adding posts to buffer via buffer.com itself it seems to be working just fine.

    So I am currently kind of landing in between two companies so it seems ?? neither one of them seems to know what the issue is. Thanks for looking into this a little further. I will try and debug some more when I find the time but it is very time-consuming and risky with a live website attached to it.

    Do you perhaps have a list of plugins that are known to perhaps interfere with this plugin?

Viewing 4 replies - 1 through 4 (of 4 total)
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