Hyperlinked Image will not open Popup

Please be sure to set the condition for the box to Load Everywhere.
You can leave Auto Trigger on None to hide the box until someone clicks the link.

Currently it seems the Boxzilla box is not set to load on the page in question.

Hope that helps. If you have any questions, please let us know!

I am having a similar issue. In my case Boxzilla boxes do not work on mobile devices unless I use the shortcode method. If I use the Boxzilla href method then things won’t work on mobile, specifically on iPhones. Is there a way to make the href method work on phones again?

Thanks,

Mario

This may be an issue in Safari on iOS. Can you try with a Javascript link, e.g. Open box

Hope that helps. If you have any questions, please let us know!

Thanks for your response.

The link you suggested seems to be broken. Also, I did try using Javascript functions to “force” the popup to show but to no avail in iOS.

Is this something that Boxzilla is aware of and working to fix (I realize this could be apple’s fault entirely), are there any other workarounds you are aware of that do not depend on the use of shortcodes?

Thank you

It seems the WordPress .org forums processed my HTML code instead of showing it as intended, here is another try or the example I meant to show:

<a href="Boxzilla.show(5);" rel="nofollow">Open box</a>

Can you try that?

Hope that helps. If you have any questions, please let us know!

Since there have been no replies for awhile I will now mark this topic as “resolved”. If you are still experiencing this issue or you have a similar problem, please create a NEW topic. Thank you!