Hustle Popup Not Functioning on mobile

  • Resolved myaoshenko

    (@myaoshenko)


    5 years, 2 months ago

    Hello, I hope that you are doing good sir/mam.
    I love hustle popup it is so easy to work with, I appreciate this plugin.
    My only concern is that it does not function well on mobile.
    When I open the website on a laptop, the popup appears with no problem at all.
    But when I open the website on a phone the popup does not show up. Can you help me fix this issue.
    The behavior set for this is that the popup must appear 3 seconds after page load.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @myaoshenko,

    Hope you’re doing well!

    I’ve visited your site on my mobile device and could see the pop-up. I’ve tested the plugin also on my end and could not replicate the issue.

    Would you please clear browser cache on your mobile device, please see if this issue will be resolved.

    If the issue still persists, please let us know what mobile device and a browser you’re using.

    Please advise,

    Kind regards,
    Nastia

    Hello @myaoshenko,

    I hope you’re doing well!

    We’ve not heard from you in a while. I’ve marked this ticket as resolved for now, but if you need anything else at all, we’re here for you, please just reopen the ticket or create a new one.

    Have a good day and take care!

    Kind regards,
    Nastia

Viewing 2 replies - 1 through 2 (of 2 total)
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