Hustle Pop up form is not Showing on the Mobile

Hi Judita,

Can you tell me which phone are you testing this with because I can see the popup normally when I test it on my Android phone?

Cheers,
Predrag

Hello Predrag,

I am testing it on Iphone 7.

thank you,
Judita

Hello @youdesign

Hope you are doing well!

We could see the issue on your site but could not reproduce it on our end. Would you please export this opt-in from Hustle > Pop-Ups, click on Settings > Export Module Settings. Please see this screenshot:
https://monosnap.com/file/NeV6SlfRUDxfH2ZNr8lUIORZYLAB8v

Upload the .json file to DropBox or Google Drive and share the download link with us.

Thank you!

Cheers,
Nastia

Hello Nastia,

I am good thank you. Hope all is well for you.
Please see the exported module on the below link.

https://we.tl/t-2DQDKZRSsk

Judita

Hello Nastia, I really need to launch the website and I want the form to work. Could I get a faster help please somewhere? Could I call someone?

Or is there a live chat?

thank you,
Judita

Hello @youdesign,

I’m very sorry about the delay. I’m afraid we don’t provide support over the phone, and live chat is not avalibale for the free versions of our plugins.
I wanted to check your exported module, but it looks like it’s no longer there. Can you upload it again, maybe to service like Dropbox or gdrive?

kind regards,
Kasia

Hello @youdesign,

hope you’re doing well today! ??
As we didn’t hear back from you for some time now, I’m marking this topic as resolved. Please feel free to post back any updates and we can re-open it and continue troubleshooting.

Thank you,
Dimitris