Hustle exit popup not working

Hi @candacecody7,

Thank you for contacting us.

Have you tried making sure that visibility rules are set properly? Try also setting delay to 0 n Exit intent and see if this helps. In case the issue persists, could you please export your popup and provide us with a download link by uploading it to a drive and sharing it here?

Best,
Jonathan S

Hi Jonathan, (@wpmudev-support9)

Thanks so much for your reply! I set the delay to 0.

I’ve only put it on one page to test it out for now, but it’s a relatively high traffic page so it should have triggered already. The page is: https://www.causevox.com/blog/virtual-fundraising-ideas/

Here’s the export: https://drive.google.com/file/d/1xB4diBGquF8No7b9pmW9NdaT6rgkubve/view?usp=sharing

Any insight would be really helpful! Thank you!

Candace

Hello @candacecody7 ,

Thank you for sending the export.
I have tested your popup and it works perfectly fine on my site on exit intent with your settings.

This leads me to the conclusion that there is something blocking this popup on your site.
This could mean there is another plugin (or its theme) that is conflicting with Hustle.
In this case, I suggest running plugin conflict https://premium.wpmudev.org/blog/wordpress-plugin-conflicts-how-to-check-for-them-and-what-to-do/

kind regards,
Kasia

Hello @candacecody7 ,

We haven’t heard from you for a while now, so it looks like you were able to find the reason for the exit popup not working.

Please feel free to re-open this ticket if needed.

kind regards,
Kasia