Hung Up WP Cron

  • Would love to get feedback on this from the community.
    Yesterday I received a message from Host Gator, my host stating that I was in violation of TOS/CPU and had to take my sights off line to protect their server. All my sites on Host Gator (about 30 of them) are all optimized with Wp Super Cache, Smushed, Robots. Txt keep the bad bots away and WordFence. Attached as part of the ticket they sent was a list of url’s and the locations of the violating files/locations. Every single one of them listed wp-cron. Here’s an example of what they called out in the ticket for a given url, – https://website.com/wp-cron.php?doing_wp_cron >/dev/null 2>&1.
    I should also note that for all my site the wp-cron is setup to run as a cron job and does not use the standard wp configuration. This was another optimization thing I did.
    Anyway, when I called Host Gator (2nd tier support) we discussed and he theorized that one or more of the cron jobs (multiple URL’s involved) had gotten hung up and wasn’t completing or terminating. He first suggested www.remarpro.com might be down which it wasn’t. We both threw up our hands and he scanned all my sights and all looked good. However if you have experience with Host Gator in this regards you know when they say you’ll be up in an hour, add 10 or so to that. That’s another story.
    Anyway, this is a first experience for me with a misbehaving cron job and wondering if anyone has any insight, or wisdom they can add. All my sights have wp-cron setup to run between every 20 minutes to an hour or so and they’re all staggered so that they’re not going off all at once.
    Any insight, or suggestions would be great. Especially if there’s something I can tell host gator to go look at on their end.
    Thanks so much in advance.
    Dan

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter foreverlearning

    (@foreverlearning)

    Guess no one has anything on this. Thought I’d give it a try anyway.

    Hey Foreverlearning I just got that same Email from Hostgator what was your fix on this? TIA
    cb

    Thread Starter foreverlearning

    (@foreverlearning)

    Yeah, that’s the thing with Host Gator (knock on wood) they give you very little direction. In my case it was only one sight out of the 30 or so that I host. So for that one sight I axed every last plug in that wasn’t completely mission critical. Then did the same for all my customer sites as well. Then I wanted to make sure that the WP Crons I had manually scheduled weren’t butting heads with some other client and so I mapped them out on a spread sheet making sure that there was at least 10 minutes spacing between each The big problem with Host Gator here is that they are so slow to reply. You can make changes and it can take hours, upon hours for them to do another review. Not to externalize but I just scheduled all my wp-cron jobs to be sufficiently spaced. Hope this helps and hope you didn’t get the TOS notice.
    Really hope this helps as I can feel the pain.

    Yes its been all day and no feedback at all. I did Go into the control panel and do this tweek.

    https://www.inmotionhosting.com/support/website/wordpress/disabling-the-wp-cronphp-in-wordpress

    Im hoping that this will tale care of the problem?

    Thanks

    Thread Starter foreverlearning

    (@foreverlearning)

    In my case I already had WP Cron disabled in wp-config.php and I see that you’ve done that and that is good. Host Gator recommends WP-SuperCache and they want it configured exactly the way that they want it configured. Which BTW not what WP-SuperCache recommends. So make sure you’ve done that as well. My experience with Host Gator (and I have email’d them numerous times) is that their response is not always timely and sometimes I’d be camped on the phone listening to the same old music over and over for close to an hour before anyone picked up. Not to make this a Host Gator bashing party, all you can really do is wait and/or find another host that offers more resources at a lower price. I’ve found one but just haven’t had the time to migrate over yet.

Viewing 5 replies - 1 through 5 (of 5 total)
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