Hummingbird Dashboard Greyed Out

  • Resolved q120000

    (@q120000)


    7 years, 4 months ago

    Installed Hummingbird twice, same results. Upon selecting its Dashboard, or any of its pages, the screen initially appears ok, then in a few seconds the Hummingbird screen becomes greyed out and none of its links (buttons, etc.) are functional.

    The web site front end is ok when Hummingbird is Active.

    Using PHP 5.6.
    Theme: Jolene

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @q120000,

    Can you please check if you have any errors in the browser console while accessing the page?

    Best regards,
    Anton

    Thread Starter q120000

    (@q120000)

    There are about 282 lines in the browser console log. I think most are warnings. Is there something in particular I should look for?

    I tried posting the browser console content and it did not post to the support forum.

    • This reply was modified 7 years, 4 months ago by q120000.
    Thread Starter q120000

    (@q120000)

    Actually 282 lines. Using Firefox.

    [Large code/text excerpt removed by moderator per forum rules. Please use Pastebin or a Gist for all large code/text excerpts.]

    Code block here: https://pastebin.com/hBxJhwsa

    • This reply was modified 7 years, 4 months ago by James Huff.
    • This reply was modified 7 years, 4 months ago by bdbrown.

    You have some errors in the console, but I see nothing critical that can cause Hummingbird to act in such a way.

    I recommend you do a quick compatibility check – disable all other plugins and see if that resolves the issue? If it does, enable each plugin one by one until you find the one that is causing this problem.

    Best regards,
    Anton

    Thread Starter q120000

    (@q120000)

    “Embed Any Document” seems to be the culprit; deactivating it Hummingbird works.

    Although Hummingbird made some improvement, it is limited with the Jolene theme in that activating the Minification causes the theme to break.

    Running tests with Google Page Insights, it turns out the killer to my site for slow speed is the “Embed Any Document” plugin. It drags the Google test into the red.

    So, I have a couple of issues to resolve before revisiting Hummingbird. Find an alternate for embedding docs (PDF mostly) or abandon the idea of doing so, and perhaps a different theme.

    I tried Hummingbird on another of my sites and it works GREAT!

    Thank you for your help here, and providing Hummingbird. With that, I will mark this as resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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