Hummingbird Breaks Checkout on WooCommerce Site

  • Resolved devonbussell

    (@devonbussell)


    3 years, 9 months ago

    Logged out users using Firefox and Safari cannot checkout on my WooCommerce site after installing Hummingbird. When the user presses “place order,” the page refreshes, and it is clear that the checkout script hasn’t run because the same items are still in the cart.

    I found another developer with this issue (see link below), but it looks like their issue hasn’t been attended to. Another user in the same thread was able to point out the origin of the issue in the Hummingbird code:

    https://premium.wpmudev.org/forums/topic/hummingbird-conflict-with-checkout-for-woocommerce/

    Could anyone help me with this? Is there any kind of workaround for this problem at this time?

    I would really like to continue using Hummingbird because it’s the best plugin I’ve found so far for speed optimization, and my website is unfortunately very slow.

    • This topic was modified 3 years, 9 months ago by devonbussell.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @devonbussell

    I hope you’re well today and thank you for your question!

    Do you have Page Caching enabled in Hummingbird? If you’re not sure, you can check it by going to the “Hummingbird -> Caching -> Page Caching” page.

    If it’s active, please scroll that page (the Page Caching settings page) all the way down and look into the “Cookies” option and make sure that this line is added to it:

    wp_woocommerce_session_

    If it’s not there, please add it, save settings and clear cache; then after cache gets rebuild test the checkout.

    If that’s not the case or it doesn’t work, please also check if Asset Optimization is active in Hummingbird. If yes, try disabling it (and clear cache again) and see if that helps.

    Let us know about results of these checks, please.

    Kind regards,
    Adam

    Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    Hi there @devonbussell

    We haven’t heard from you in over 2 weeks, so I’ll go ahead and mark this issue resolved.

    Please don’t hesitate to re-open it if you still need help with this.

    Cheers!
    Patrick

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Hummingbird Breaks Checkout on WooCommerce Site’ is closed to new replies.

Tags