• Resolved nagarig

    (@nagarig)


    The review box appears right after the menu and before Title of Post. >https://snipboard.io/e13CIt.jpg
    This is super weird to look at. I tried to edit the post template but not sure how can I remove this review box appearing in the first place. It also appears after title> featured image > Box. And that is the correct place. So I just need to get rid of that extra first box between the menu bar and Title. I do not want it at footer or header. I only need that main box which appears after title.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter nagarig

    (@nagarig)

    Update> It also appears on the Category page. Means if I have 10 mobile reviews, and I open Mobile Category, only one mobile review appears at the top. I do not want it on the category page also. I hope u r understanding the problem.

    Plugin Contributor contactashish13

    (@rozroz)

    @nagarig the first issue appears to be caused by the theme you are using. You may want to ask them if they have hooks to disable post content in the header and footer. Wherever the post shows, the review box will show.

    I don’t understand the second problem. Please share a link to the page as well as a screenshot.

    Thread Starter nagarig

    (@nagarig)

    Yes, It is definitely because of the theme. So what should I do? It is the Newspaper X theme. I asked them and they said to ask you if you can add any functionality.

    The second problem with category page: It’s the same as above. I see the review box at the top of the page.

    Plugin Contributor contactashish13

    (@rozroz)

    @nagarig We have tried the theme at our end but we are unable to reproduce the problem. Can you please provide the correct sequence of steps to reproduce this issue on our side so that our developers know how to address this? You can assume it will be on a fresh install of WP with only the Newspaper theme and our plugin active. Alternatively, you can perform all the steps on a free instance (e.g. on https://jurassic.ninja/) and share the instance details with us.

    Thread Starter nagarig

    (@nagarig)

    So theme support said if you use the default post template then the only box will be hidden. Not with cloud templates.
    So let me guide you: Create one review post, add it to category. As you are using a newspaper theme, change post template to another instead of default standard template. Check post and category page in a browser. You’ll get the problem.

    Plugin Contributor contactashish13

    (@rozroz)

    @nagarig please share an instance as suggested earlier, configured with these steps. Our developers will take a look and see if they can do anything.

    Thread Starter nagarig

    (@nagarig)

    Hello there, The theme support just gave me this CSS code:
    .wppr-review-container{
    display: none;
    }
    .tdb_single_content .wppr-review-container{
    display: block;
    }

    And it works. Check if you can add it in the Plugin update as a default functionality.
    Let me know if this is the correct solution.

    Plugin Contributor contactashish13

    (@rozroz)

    @nagarig if it works for you, it is the correct solution ?? Glad that this was resolved.

    If you are satisfied with our product and support, kindly spare a moment to leave us a review. It would really help us spread the word!

    Thread Starter nagarig

    (@nagarig)

    Yes, it worked. Can you add this in next plugin update? and Yes, I will give a 5-star rating. ??? Thanks for this plugin. ??

    One more problem is there: When we create post with Elementor Builder and try to add Two BUY Buttons through the plugin, the post breaks. It does not show 2 buttons. Please check this issue.

    Plugin Contributor contactashish13

    (@rozroz)

    @nagarig can you please create a new ticket for the new issue, as per forum rules?

    If you are satisfied with our product and support, kindly spare a moment to leave us a review. It would really help us spread the word!

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Huge Review Box On Top Problem’ is closed to new replies.