Huge gap when loading

  • Resolved a95web

    (@a95web)


    2 years, 11 months ago

    when my site loads, there is a huge gap shows in the header then it goes back to the size it should be?

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @a95web

    We are not facing this issue at our end.

    Kindly try switching to the default themes like twenty-twenty temporarily and see if the issue resolves.

    Besides, this plugin has inbuilt support for some themes. If you’re using some other theme, you can see a tab with two methods.

    Kindly try switching between the methods and check once again if this resolves the issue.

    Regards,
    Rahul.

    Thread Starter a95web

    (@a95web)

    Hi where is this tab with two methods?

    Thread Starter a95web

    (@a95web)

    I have tried both but still nothing, you have email where i can send picture? the gap only comes in the header, with the footer is shoves it to the left.

    Hello @a95web

    While in order to investigate the issue further, we will need to take a closer look at your end. Please open a ticket from our Support Portal for quicker resolution.

    Looking forward to hearing from you!

    Hello @a95web

    Marking this topic as resolved due to inactivity and assuming the issue is resolved at your end.

    Feel free to reply here or open up a new issue thread if you are still facing this problem.

    Regards,
    Rahul.

Viewing 5 replies - 1 through 5 (of 5 total)
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