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Resolved psi22
(@psi22)

1 month ago

Hello,

Everyday I receive a huge a mount of hits from Jetpack, increasing the CPU usage heavily. One of the logs are the following:

[15/Oct/2024:06:57:20 +0000] “GET /?rest_route=%2Fwc-analytics%2Freports%2Fproducts%2F&_method=get&before=2024-10-31T23%3A59%3A59&after=2024-10-01T00%3A00%3A00&per_page=5&extended_info=true&orderby=items_sold&order=desc&_for=jetpack&token=ZI%21%40rdNp%24bZp1%216zaIFKn%402%5E%23%2A4o93v1%3A1%3A1&timestamp=1728975439&nonce=2TxzNVkeSG&body-hash&signature=UGIO6me98CZX6ukqsKCOFb0EbIA%3D HTTP/1.1” 200 892 “https://www.saintanne.com.au/?rest_route=%2Fwc-analytics%2Freports%2Fproducts%2F&_method=get&before=2024-10-31T23%3A59%3A59&after=2024-10-01T00%3A00%3A00&per_page=5&extended_info=true&orderby=items_sold&order=desc&_for=jetpack&token=ZI%21%40rdNp%24bZp1%216zaIFKn%402%5E%23%2A4o93v1%3A1%3A1&timestamp=1728975439&nonce=2TxzNVkeSG&body-hash&signature=UGIO6me98CZX6ukqsKCOFb0EbIA%3D” “Jetpack by WordPress.com” | TLSv1.3 | 0.602 0.622 0.621 MISS 0 NC:000000 UP:SKIP_CACHE_SET_COOKIE
[15/Oct/2024:06:57:22 +0000] “GET /?rest_route=%2Fwc%2Fgla%2Fads%2Freports%2Fprograms%2F&_method=get&after=2024-10-14T00%3A00%3A00&before=2024-10-14T06%3A57%3A10&fields=sales%2Cspend%2Cclicks%2Cimpressions%2Cconversions&orderby=sales&_for=jetpack&token=ZI%21%40rdNp%24bZp1%216zaIFKn%402%5E%23%2A4o93v1%3A1%3A1&timestamp=1728975439&nonce=mFUL6dqVNz&body-hash&signature=MeyyI8vt%2Bxqo2cFcZ8TLhb0YUfc%3D HTTP/1.1” 403 385 “https://www.saintanne.com.au/?rest_route=%2Fwc%2Fgla%2Fads%2Freports%2Fprograms%2F&_method=get&after=2024-10-14T00%3A00%3A00&before=2024-10-14T06%3A57%3A10&fields=sales%2Cspend%2Cclicks%2Cimpressions%2Cconversions&orderby=sales&_for=jetpack&token=ZI%21%40rdNp%24bZp1%216zaIFKn%402%5E%23%2A4o93v1%3A1%3A1&timestamp=1728975439&nonce=mFUL6dqVNz&body-hash&signature=MeyyI8vt%2Bxqo2cFcZ8TLhb0YUfc%3D” “Jetpack by WordPress.com” | TLSv1.3 | 1.512 1.540 1.540 MISS 0 NC:000000 UP:SKIP_CACHE_SET_COOKIE

Do you know what plugin or what problem are causing the massive amount of request?

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Contributor Stef (a11n)
(@erania-pinnera)

4 weeks ago

Hi there, @psi22,

Thanks for reporting this. At at first sight, it seems like some of the REST API requests are returning an error: The request is not signed correctly. You may want to report this to your host if it is impacting your CPU usage.

That said, it’s also possible that some Jetpack features are making frequent API calls. Features like Jetpack Stats or WooCommerce Analytics might be contributing to this. You can try temporarily disabling these features to see if it reduces the load. If that’s so, we’ll investigate to fugure out a way to prevent CPU usage picks and keep the features enabled.

Additionally, ensure that your site is not experiencing a plugin conflict. You can follow our?troubleshooting guide for plugin conflicts.

Hope that’s all clear! Let me know what you find out, and we’ll take it from there if necessary.

Plugin Support Tamirat B. (a11n)
(@tamirat22)

2 weeks, 6 days ago

Hello @psi22,

Do you have updates about that? We usually close inactive threads after one week of no activity, but we want to make sure we’re all set before marking it as solved. Thanks!

Thread Starter psi22
(@psi22)

2 weeks, 6 days ago

Hi Stef and Tamirat,

Thank you for your help.

The issue was a REST API of a shipping app, that for some reason was dragging Jetpack to the problem.

I removed that API and the CPU dropped drastically.

Thank you.

Plugin Support lastsplash (a11n)
(@lastsplash)

2 weeks, 1 day ago

Hi @psi22 –

Thanks for letting us know. I am going to mark this thread as resolved.

If you have issues in the future, feel free to open a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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