• Resolved Freshy

    (@freshysites)


    We’ve added some fields to the Billing section of the checkout screen, and the client found that those new fields aren’t being fed to Hubspot for analytics unlike the default fields.

    How can we map these custom fields to Hubspot?

    The page I need help with: [log in to see the link]

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  • Plugin Support Tomasz WP Desk

    (@tomaszwp)

    Hello @freshysites

    I am afraid that is not a question for us. It is a job for this external service to capture custom fields. Each such service has a different method to add custom fields – as long as it is able to do it.

    Our plugin has no such thing as field mapping as its role ends at the Checkout stage.

    Thread Starter Freshy

    (@freshysites)

    Hey @tomaszwp, thanks for the reply!

    Noted. We’re pushing the request to HubSpot support to see if they can provide a solution.

    Thank you for your time!

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