Hubspot Form Not Populating

  • Resolved jodisho

    (@jodisho)


    5 months, 1 week ago

    I have just set up the HubSpot Plugin in WordPress.

    I created a form in HubSpot, then attempted to insert it via short code into a blog post. Upon publishing the blog, the form did not populate. I then tried to create a raw html form, and added the short code in to the blog editor and the same issue arose.

    Here is the short code: [hubspot type=”form” portal=”27172908″ id=”7470209d-2f0d-4f06-a7f0-ec5c6bebfd04″]

    I also tried editing a product page, and adding the form in via the [+] drop down, but the ‘Hubspot Form’ option was not there.

    I suspect the issue could be down to the laravel coding on the website? I am not skilled with web dev but trying to upskill currently to address this issue.

    I read somewhere I can use Contact 7 or Ninja Forms to help implement the Hubspot forms, but I assumed the plugin would have taken care of this?

    Any help would be greatly appreciated.

    Best

    • This topic was modified 5 months, 1 week ago by jodisho.
    • This topic was modified 5 months, 1 week ago by jodisho.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support cheffernan

    (@cheffernan)

    Hi @jodisho,

    I see your shortcode is pasting with backticks. Is this a formatting issue with this forum? If not I would suggest trying the shortcode with standard quotation marks:

    [hubspot type=”form” portal=”27172908″ id=”7470209d-2f0d-4f06-a7f0-ec5c6bebfd04″]`

    Also are you editing in the full site editor or the page editor? If you are editing in the full site editor, unfortunately our blocks are not supported here. I would recommend switching to the page editor and you should see our blocks when you click the +.

    Best,

    Conor

    Plugin Support cheffernan

    (@cheffernan)

     [hubspot type="form" portal="27172908" id="7470209d-2f0d-4f06-a7f0-ec5c6bebfd04"]

    Apologies, the quotation marks on the shortcode are again formatted wrong on the support forum. I will try to paste a code block (above). Hopefully it will be correctly formatted there.

    Best,

    Conor

    Plugin Support harthur90

    (@harthur90)

    Closing this due to inactivity, feel free to re-open if you still require assistance

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
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