• Resolved Victor Font

    (@vfontj)


    Having a strange issue that I have not been able to resolve. I recently transferred a site from GoDaddy to SiteGround. Once I had the site setup, I disabled the Coming Soon screen. Clearing the cache allowed me to bring up the home page on the https://thepowerofthedream.org/ URL. However, anyone accessing the URL as https://www.thepowerofthedream.org/ are still seeing the maintenance page. I have all caching cleared and turned off. I am not using a CDN and checking through the Network area of the browser inspect tool shows that the page is not being cached. We need to solve this. I don’t know where else to go with it.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author SeedProd

    (@seedprod)

    Thread Starter Victor Font

    (@vfontj)

    Nevermind. Just fixed it.

    ivanatanasov

    (@ivanatanasov)

    @vfontj – Ivan Atanasov here, part of the Senior Support Team at SiteGround.

    I took the liberty of clearing the cache of your WordPress app using a WP-Cli command (wp cache flush).

    Both the www and non-www versions of your website will now change the URL to https://thepowerofthedream.org/ displaying your website.

    I believe that you should be able to confirm the result on your end after you clear your browser’s cache, however, would recommend that you allow the plugin developers to share their thoughts on the matter since the plugin is still active for your site. (I will be following this discussion as well of course)

    EDIT: Missed the previous replies while I was writing my own. I am glad that the issue has been resolved

    Thread Starter Victor Font

    (@vfontj)

    Thank you Ivan @ivanatanasov! That’s what I call customer service. Thanks for being proactive. It’s people like you that make SiteGround such an attractive host.

Viewing 4 replies - 1 through 4 (of 4 total)
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