HTTPS problem, plugin recall an image that doesn’t exist

  • Resolved Fabio G

    (@fabio-g)


    6 years, 11 months ago

    Hi,
    after activation of SSL on my website, every browser show an image with an insecure url.
    But that photo no longer exists on the server and inspecting the source of the home page you notice how the link https://telesoccorso-salvavita-anziani.it/wbs/wp-content/uploads/2017/11/Anziani.jpg is recalled by your plugin.

    I looked for that code between WordPress and plugin files, but I did not find it.
    I have also uninstalled and then reinstalled your plugin, but the problem remains.

    How can I fix this error?
    For me it would be enough even to replace that link to solve.

    Here is the source code.
    Thanks.

    <!-- WP Simple Shopping Cart plugin v4.3.8 - https://www.tipsandtricks-hq.com/wordpress-simple-paypal-shopping-cart-plugin-768/ -->

	<script type="text/javascript">
	<!--
	//
	function ReadForm (obj1, tst)
	{
	    // Read the user form
	    var i,j,pos;
	    val_total="";val_combo="";

	    for (i=0; i<obj1.length; i++)
	    {
	        // run entire form
	        obj = obj1.elements[i];           // a form element

	        if (obj.type == "select-one")
	        {   // just selects
	            if (obj.name == "quantity" ||
	                obj.name == "amount") continue;
		        pos = obj.selectedIndex;        // which option selected
		        val = obj.options[pos].value;   // selected value
		        val_combo = val_combo + " (" + val + ")";
	        }
	    }
		// Now summarize everything we have processed above
		val_total = obj1.product_tmp.value + val_combo;
		obj1.wspsc_product.value = val_total;
	}
	//-->
	</script>        <style>
                                            #plx_about_section{
                    background:  url() no-repeat fixed left                }
                                            #plx_service_section{
                    background:  url() no-repeat fixed left                }
                                            #plx_portfolio_section{
                    background:  url(https://telesoccorso-salvavita-anziani.it/wbs/wp-content/uploads/2017/11/Anziani.jpg) repeat fixed center                }
                                            #plx_blog_section{
                    background:  url() no-repeat fixed left                }
                                            #plx_cta_section{
                    background:  url(https://telesoccorso-salvavita-anziani.it/wp-content/uploads/2017/11/Sei-Preoccupato-per-la-Salute-e-la-Sicurezza-dei-Tuoi-Cari.jpg) no-repeat fixed left                }
                    </style>
    • This topic was modified 6 years, 11 months ago by Fabio G.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, do you have a cache plugin? If you did you clear your cache? Did you also clear your browser cache? If you use CDN, make sure you also cleared the cache.

    I am just making sure you have done all of the above before we go further.

    Thank you

    Thread Starter Fabio G

    (@fabio-g)

    Hi,
    thanks for your reply.

    I have not installed a cache plugin and I don’t use CDN.
    I have deleted the browser cache but problem remains.

    Do you suggest should I use a cache plugin or solve in a different way?

    Thanks.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, no I don’t suggest that you use a cache plugin for an issue like this. I just wanted to make sure you had cleared your cache if you had a cache plugin or CDN set up in your site.

    However I think your site might have been hacked. If that is the case, the following URLs will help you. These instructions are provided by WordPress org support staff.

    My Site was hacked
    Hardening WordPress

    Let me know how you go.

    Regards

    Thread Starter Fabio G

    (@fabio-g)

    Hi,
    I can ensure you that website is not hacked because that link was an old image I had previously used and not an external ones.

    I think the problem was born because first the site was moved to a new server and then was activated the SSL certificate.
    Since that time I have not been able to find that link to replace or delete it.

    Thanks.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, I have never heard of that link before. Have yo spoken to your host about this issue?

    Plugin Author mra13

    (@mra13)

    This plugin doesn’t have ANY reference to an image named “Anziani.jpg”. From what I can tell, it looks like you customized the plugin’s code and modified the file to include that image.

    If you customized the plugin’s file then you need to delete the plugin then re-install it so it gets rid of any coding mistake that is coming from an earlier customization you made.

    Also, check the settings menu fields to see if you have specified that image URL in any of the fields.

    The plugin just doesn’t have any line of code that references that image so we are not going to be able to tell you what is going on. Delete the plugin and load a fresh copy of it (so it is using our code instead of the modified code). Then if you see the issue, we can investigate more.

    • This reply was modified 6 years, 11 months ago by mra13.
    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi @fabio-g, have you been able to resolved this issue?

    Thank you

    Thread Starter Fabio G

    (@fabio-g)

    Hi,
    I’ve solved by changing a row of database, but it is a strange situation because I’ve done this operation many times and I know it. I think that the problem is born by migration of website in a new server of the same provider with related activation of SSL certificate.
    In fact, in this moment there is another problem that prevents to save php pages from WP dashboard.

    Anyway, thansk for your help until now.
    Regards.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Okay in that case I will mark this thread as resolved. If you run into any other plugin issue please open up another support ticket. It will be my pleasure to further help you.

    Enjoy the plugin.

    Kind regards

Viewing 9 replies - 1 through 9 (of 9 total)
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