• Resolved steampunkjournal

    (@steampunkjournal)


    Hi, I’ve developed a problem on uploading images. I believe this has been reported before on here and I’ve followed instructions to change the .htaccess files and I did that to no avail.
    Now here’s the doozy: When I upload an image, I get the http error sign on the right of the media uploader. When I refresh the page, the image seems to have been uploaded, but the thumbnail is blank (it has the grey page with the corner folder down) to suggest an error. When uploading into the copy, I can copy the URL of the image and use the html side of the text box to paste it in. When setting a featured image, the thumbnail appears.
    I’m soon having a new person uploading information in the admin panel and I’d like it to run smoothly.
    By hosting provider says there’s nothing wrong at their end.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey steampunkjournal,
    Try to upload an image less than 100kb and see if this is uploading successfully.
    Also try to add SetEnv MAGICK_THREAD_LIMIT 1 to your .htaccess file (located at root).
    Hope the .htaccess can help you.
    If less than 100kb file is being uploaded successfully then try increase you upload_max_filesize by contacting your host provider or you can do this in your php.ini file, but it would be better to make it by your host providers.
    Also make sure that post_max_size and memory_limit should be greater than your upload_max_filesize.
    Thanks Simplerthansimplest.

    Thread Starter steampunkjournal

    (@steampunkjournal)

    Hi, thanks for your message. I mentioned in the the opening post that I tried the SetEnv MAGICK_THREAD_LIMIT 1 and it didn’t work. I’ve compacted the image down to 62.3kb and the same happens.
    I’m waiting in a queue right now to talk to my server hosts to see if they can expand my memory, but I don’t get why that would suddenly change?

    Best Matt

    Thread Starter steampunkjournal

    (@steampunkjournal)

    Hi, just to let you know that the hosting providers have sorted the issue but didn’t feedback what the problem was I’m afraid.

    I’ll see if I can close this now ??

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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