http error – Can't upload images on upgraded 4.1 and 4.2 wordpress

  • l r

    (@lainyrache)


    9 years, 11 months ago

    I have tried disabling plugins, changing theme, removing plugins. I also have tried on a completely clean install with a default theme and I get the same result.
    My web host has suggested I contact wordpress.
    The server is litespeed and it is using 5.4 php
    As far as I can see all the correct settings are there for memory and module installs.
    What else can I do ?

    The problem is intermittent, every second or third image appears to upload but I mostly can’t view the attachment page or get white screen on ‘edit’
    I have wasted so much time on this, can anyone advise?
    thanks!

Viewing 15 replies - 1 through 15 (of 15 total)
  • Thread Starter l r

    (@lainyrache)

    and meant to add ( the following errors again are not all the time)

    Fatal error: Out of memory (allocated 55312384) (tried to allocate 3072 bytes) in /home/MYHOME/public_html/wp-includes/media.php on line 2561
    Crunching…

    Fatal error: Out of memory (allocated 55312384) (tried to allocate 12288 bytes) in /home/MYHOME/public_html/wp-includes/class-wp-image-editor-gd.php on line 352

    Moderator t-p

    (@t-p)

    The problem is intermittent, every second or third image appears to upload but I mostly can’t view the attachment page or get white screen on ‘edit’

    – pretty confusing. Can you elaborate/clarify?
    – have lately checked server error logs for for more detailed information as to what has failed?
    – how are you uploading images?

    Moderator t-p

    (@t-p)

    Have you tried increasing memory available for php.

    Thread Starter l r

    (@lainyrache)

    yes, web host has done this.

    Thread Starter l r

    (@lainyrache)

    I am using wordpress default media upload library
    the http error appears with most uploads, often very small images.
    Sometimes after the http error the thumbnail will appear in the library.
    However, the edit thumbnail button takes me to a white screen and the front end attachment page is often empty ( when i view source the image size is 1px x 1px)
    On a clean install in a sub directory I get the following error.

    [25-Apr-2015 16:50:45 UTC] PHP Warning: Illegal string offset ‘width’ in /home/myhome/public_html/devclean2/wp-content/themes/twentyfifteen/inc/template-tags.php on line 115
    [25-Apr-2015 16:50:45 UTC] PHP Warning: Illegal string offset ‘height’ in /home/myhome/public_html/devclean2/wp-content/themes/twentyfifteen/inc/template-tags.php on line 116

    thanks!

    Moderator t-p

    (@t-p)

    – Upload a fresh, unedited copy of the Twenty Fifteen Theme. Delete the old files first. see if that helps.

    Thread Starter l r

    (@lainyrache)

    Hi Tara
    That seems to have helped a bit with the clean install. I can’t seem to upload more than one image at time though.

    I have now re-uploaded all wordpress core to my live site. There is a slight improvement. Maybe I need to find a recent copy and re-upload all of my old plugins too.

    attachment on live site is now…

    Warning: Illegal string offset ‘width’ in /home/myhome/public_html/wp-content/themes/twentythirteen/image.php on line 40

    Notice: Uninitialized string offset: 0 in /home/myhome/public_html/wp-content/themes/twentythirteen/image.php on line 40

    Warning: Illegal string offset ‘height’ in /home/myhome/public_html/wp-content/themes/twentythirteen/image.php on line 41

    Notice: Uninitialized string offset: 0 in /home/myhome/public_html/wp-content/themes/twentythirteen/image.php on line 41

    Thread Starter l r

    (@lainyrache)

    and
    Fatal error: Out of memory (allocated 54263808) (tried to allocate 81 bytes) in /home/myhome/public_html/wp-content/plugins/admin-menu-editor/includes/menu-item.php on line 284

    Thread Starter l r

    (@lainyrache)

    and iFatal error: Out of memory (allocated 55050240) (tried to allocate 32 bytes) in /home/myhome/public_html/wp-content/themes/twentythirteen-bc/functions.php on line 174

    Fatal error: Out of memory (allocated 55050240) (tried to allocate 72 bytes) in /home/myhome/public_html/wp-includes/plugin.php on line 108

    Thread Starter l r

    (@lainyrache)

    The web host has reported this which means very little to me, can anyone see anything in this?

    (NOTE: I have replaced my domain and IP address…)
    015-04-23 20:00:14.192 [NOTICE] [xxx.xxx.x.xxx:62336-0#APVH_mydomainname.co.uk] oops! 503 Service Unavailable
    2015-04-23 20:00:14.192 [NOTICE] [xxx.xxx.x.xxx:62336-0#APVH_mydomainname.co.uk] Content len: 26930, Request line: ‘POST /wp-admin/media-new.php HTTP/1.1’
    2015-04-23 20:00:14.192 [INFO] [xxx.xxx.x.xxx:62336-0#APVH_mydomainname.co.uk] Cookie len: 732, wordpress_10ed3f7f2582482d3e9ec799a1da96df=My+ domain+name%7C1431024999%7Ci8lSL8rwfwsv5oTIq3wYfQjzIq9U1w6qBtQO7EtABvj%7C894dc8e90c8a9738cdc8b81c5b3c0a5ef1d0fc6fa28872908467f67c37579b16; _ga=GA1.3.9803849.1428522005; __atuvc=1%7C14%2C9%7C15%2C10%7C16; wordpress_logged_in_10ed3f7f2582482d3e9ec799a1da96df=My+ domain+name%7C1431024999%7Ci8lSL8rwfwsv5oTIq3wYfQjzIq9U1w6qBtQO7EtABvj%7Cdaa34a3b771cee2adff6c358a8451d6056570e7af915bd224b82cde40a2e3784; wp-settings-1=libraryContent%3Dbrowse%26align%3Dright%26editor%3Dtinymce%26hidetb%3D1%26urlbutton%3Dnone%26imgsize%3Dmedium%26wplink%3D1%26ed_size%3D620%26advImgDetails%3Dhide; wp-settings-time-1=1429116958; PHPSESSID=ef2e99641b5731fc3f7bdee9e47f3d8b; __atuvs=5539405d1d02acb7002; _gat=1
    2015-04-23 20:00:14.192 [INFO] [xxx.xxx.x.xxx:62336-0#APVH_mydomainname.co.uk] abort request…, code: 4

    Moderator t-p

    (@t-p)

    503 Service Unavailable

    – Review this: https://www.checkupdown.com/status/E503.html
    – contact your webhost. It is likely a server issue despite what your host says
    – also, check your .htaccess file
    – check IP restrictions

    Thread Starter l r

    (@lainyrache)

    Hi Tara
    Thank you for the link and advice. The webhost has increased the php limit. I have been able to upload some images but I get a white screen when I try to edit the image or if I go to https://www.mydomain.co.uk/wp-admin/upload.php directly after upload.
    the http error for now seems to have gone but something very odd is going on.

    Moderator t-p

    (@t-p)

    Thank you for the link and advice. The webhost has increased the php limit. I have been able to upload some images but I get a white screen when I try to edit the image

    – looks like the increase in memory by the webhost is not sufficient.

    – one of your plugins may be a memory hog. Deactivating ALL plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the memory hog plugin(s).

    – A theme could also be a memory hog. try switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue.

    Thread Starter l r

    (@lainyrache)

    Hi Tara
    A clean install on the same server space is getting the same issue.
    thanks for your help…

    Moderator t-p

    (@t-p)

    It sounds like server problem

Viewing 15 replies - 1 through 15 (of 15 total)
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