HTTP ERROR 500 (for wp-admin pages)

  • Resolved promote4you

    (@promote4you)


    8 years, 1 month ago

    Since your last update I receive a HTTP 500 error on my admin pages.

    After filtering, the problem goes to the Plugin: Polylang

    After reload an older version of Customizr, everything is OK?

    Any suggestions?

    Best

    Gerrit

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,
    HTTP 500 error is an internal server error, usually indicates something going wrong at the server.

    This article will be helpful.
    https://docs.presscustomizr.com/article/186-fixing-internal-server-error

    Thread Starter promote4you

    (@promote4you)

    Hi Menaka,

    I know your mentioned article and use it for troubleshooting this problem.

    Since the last update of Customizr (3.4.33) the problem occured because a conflict with the plugin Polylang (which is crucial for the site) The problem is easy to reproduce….

    After restoring Customizr 3.4.21 , The problem is solved for the moment.

    I had prior v3.4.23 (the one with parallax scrolling for the sliders) installed and would liked to have that one back! Anybody a copy of this version??

    hear you..

    G

    Thread Starter promote4you

    (@promote4you)

    In the past I needed to add some code to my Child Theme to make Polylang work with Customizr.

    I found the code snippet in next article from Customizr >> https://presscustomizr.com/snippet/using-polylang-customizr-wordpress-theme/

    I think since last updates => v3.4.32 , above mentioned code is outdated and need to be updated otherwise people will receive the same http 500 error for admin pages.

    Thanks in advance

    G

Viewing 3 replies - 1 through 3 (of 3 total)
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