HTTP ERROR 500 – customize.php

  • Resolved cztxjv

    (@cztxjv)


    5 years, 11 months ago

    Since the recent update, with Elementor enabled, Elementor Pro and this plugin – attempting to utilize the Customize.php portion of my site throws a HTTP ERROR 500.

    I am using ONLY the above three plugins in a staging environment to troubleshoot the issues. However, if I disable by theme, Flatsome 3.8.1 by UX-Themes it will work fine.

    I’m unsure if there is a conflict with the theme or the recent update is causing a conflict however I would appreciate if this was resolved in a timely fashion.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Rafin

    (@rafinkhan)

    @cztxjv,

    Hi, there. Our team has already reached out to you through our site’s support forum. So, please follow this up on there.

    Thank you.

    Plugin Author Rafin

    (@rafinkhan)

    @cztxjv,

    Since your issue has been resolved now, I am closing this ticket.

    Have a nice day.

Viewing 2 replies - 1 through 2 (of 2 total)
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