• I installed a new plugin, i think it was sitemap or something. And now my entire site has been down for a couple weeks. I have tried resetting the htaccess file and deactivating the plugins but nothing is working. Pleaseeee help! The full message I am getting is

    Server error
    The website encountered an error while retrieving https://tcmhs.us/. It may be down for maintenance or configured incorrectly.
    Here are some suggestions:
    Reload this webpage later.
    HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Looks like your server is running fine:

    https://tcmhs.us/readme.html

    See if you have the correct wp-config.php permission file permission (including other files). The permission should be usually:

    755 for folders
    644 for *.php files

    Thread Starter tcmhs

    (@tcmhs)

    where do i find the file permissions

    Thread Starter tcmhs

    (@tcmhs)

    these are the two errors i am seeing in my error log

    [12-Apr-2013 09:36:27] WordPress database error MySQL server has gone away for query SELECT * FROM wrd_users WHERE user_login = ‘admin’ made by wp_signon, wp_authenticate, apply_filters(‘authenticate’), call_user_func_array, wp_authenticate_username_password, get_user_by, WP_User::get_data_by
    [16-Apr-2013 16:27:47] PHP Parse error: syntax error, unexpected ‘}’ in /home5/tcmhsus/public_html/wp-content/themes/LightMag/functions.php on line 158

    Thread Starter tcmhs

    (@tcmhs)

    okay, I am now able to view my website but when I try to login, i just get a white page

    Based on your error above, looks like there is a bug in your LightMag theme. You can delete (don’t forget to back it up) or rename the theme folder using FTP for

    /public_html/wp-content/themes/LightMag/

    so it will fallback to the default WP theme, so you can login.

    Thread Starter tcmhs

    (@tcmhs)

    okay that worked. But how do I get it back to the lightmag theme? I tried to activate it again but it went back to the default lightmag theme and not the one with all the changes I had made to it. Do I have to do the changes all over again?

    Thread Starter tcmhs

    (@tcmhs)

    oh nevermind…I just named it back to the original name and it worked. Thank you!

    Thread Starter tcmhs

    (@tcmhs)

    okay but the problem still exists in the orignal named lightmag theme. When I activate it I still can’t login to my admin panel. I think there is something wrong with the functions.php.

    Thread Starter tcmhs

    (@tcmhs)

    Wow…I finally think I figured it all out. Site is back up and running. Thanks for you help

    Glad it’s solved. Was some problem in the functions.php file?

Viewing 10 replies - 1 through 10 (of 10 total)
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