HTTP ERROR 500

  • I was about to update homepage via dashboard and noted recommended updates so I updated and now I have the following errors

    The iandmi.com.au page isn’t working
    iandmi.com.au is currently unable to handle this request.
    HTTP ERROR 500
    I have attempted to access my website https://www.iandmi.com.au and receive the same message

    I received the following email at completion of the upgrade
    G’day! Your site at https://iandmi.com.au has been updated automatically to WordPress 4.7.3.
    No further action is needed on your part. For more on version 4.7.3, see the About WordPress screen:
    https://iandmi.com.au/wp-admin/about.php
    If you experience any issues or need support, the volunteers in the www.remarpro.com support forums may be able to help.
    Support Forums
    You also have some plugins or themes with updates available. Update them now:
    https://iandmi.com.au/wp-admin/

    I have attempted to access via each link provided however can not access anything, all suggestions welcomed

Viewing 1 replies (of 1 total)

  • Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.

    If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

Viewing 1 replies (of 1 total)
  • The topic ‘HTTP ERROR 500’ is closed to new replies.