HTTP Error 404

  • Resolved freica97

    (@freica97)


    6 years, 4 months ago

    Hi,
    today I tried the first time download monitor, but I get always an 404 error if I try to download a file.
    Until now I am using Download Manager which succeeds.
    I am using SSL on my site.
    I copied the Shortcode by clipboard [download id=”628″].
    I saved the settings-permalink some times – but no success.
    Please send me an e-Mail then I could send you a test-URL

    Regards Freica

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  • Thread Starter freica97

    (@freica97)

    Any assistance on how to repair/resolve this issue or should I use “Download Manager” anymore?

    Hello,

    Our email is “[email protected]”. Please make sure that you have selected a “No Access” page from the “Access” tab on the “Downloads > Settings” menu.

    Thread Starter freica97

    (@freica97)

    Hi,
    the last days I get a very good support from Harish and Barry so I could solve my problem.

    The cause for error 404 was a parallel installed and active other plugin named “Download Manager”.
    When I deactivated them the error 404 disappeared but further I get no download but a navigation to a permalink like https://<domainname>/download/<id>/

    This I could solve by re-saving the permalinks of wordpress.
    The plugin contributor suspect the other plugin (Download Manager) “reserved” the download URL when it activated. Re-saving the permalinks allows WordPress to “re-calculate” what URLs are used for which functionality.

    Best regards
    Freica

Viewing 3 replies - 1 through 3 (of 3 total)
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