• Resolved dvalken

    (@dvalken)


    Ive done more then 1 website with printful but now im setting up a new one and i get this error when connecting “Could not open Woocommerce authorization page (HTTP error 403). Make sure https://www.wappiebrigade.nl/wc-auth/v1/authorize is accessible.”

    And this error in lookup:

    ##### Printful Checklist #####
    * Connection to Printful API    => NOT CONNECTED
    * WordPress Permalinks          => OK
    * WordPress version             => OK
    * WooCommerce authentication URL access=> FAIL
    * WordPress remote requests     => OK
    * WordPress Site URL            => OK
    * Write permissions             => OK
    * PHP memory limit              => OK
    * PHP script time limit         => OK
    
    ##### Printful Last Sync's #####
    
    ##### Environment #####
    * home_url                      => https://www.wappiebrigade.nl
    * site_url                      => https://www.wappiebrigade.nl
    * version                       => 6.0.0
    * log_directory                 => /home/public/sites/www.wappiebrigade.nl/wp-content/uploads/wc-logs/
    * wp_version                    => 5.8.2
    * language                      => nl_NL
    * server_info                   => Apache
    * php_version                   => 7.4.9
    * curl_version                  => 7.64.0, OpenSSL/1.1.1g
    * mysql_version                 => 5.5.5
    * mysql_version_string          => 5.5.5-10.3.31-MariaDB-log
    * default_timezone              => UTC
    
    ##### Database #####
    * wc_database_version           => 6.0.0
    * database_prefix               => wp_
    * maxmind_geoip_database        => 
    
    ##### Active Plugins #####
    * Contact Form 7 (5.5.3)
    * Elementor (3.5.3)
    * Printful Integration for WooCommerce (2.1.27)
    * TI WooCommerce Wishlist (1.29.0)
    * WooCommerce (6.0.0)
    * WooVina Custom Sidebar (1.1.1)
    * WooVina Elementor Widgets (2.7.8)
    * WooVina Extra (4.7.4)
    * WooVina Xerox Shop Package (1.0.6)
    
    ##### Theme #####
    * name                          => WooVina
    * version                       => 4.8.1
    * author_url                    => https://www.facebook.com/WooVinaTheme/
    * parent_name                   => 
    * parent_version                => 
    * parent_version_latest         => 
    * parent_author_url             => 
    
    ##### WooCommerce settings #####
    * currency                      => EUR
    * currency_symbol               => €
    * currency_position             => left_space
    * thousand_separator            => .
    * decimal_separator             => ,
    * woocommerce_com_connected     => no
    

    My old already existing store is connected but now it gives the same error

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hey, Katherine from Printful here. The 403 Error is usually given when your storefront’s web host has some additional security measures applied to the server.
    This can also be caused by a security plugin you are using on your website, so please disable the plugin and try again. It should help!
    Since the issue is coming from your hosting’s side, we would kindly advise reaching out to them for some advice if neither of these steps work.

Viewing 1 replies (of 1 total)
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