HTTP 500 Error

  • Hi

    I am encourtering http 500 error suddenly. All these while I was able to use it. I have also check your post which talks about http 500 error. I have tried those solutions but to no avail.

    Could you assist to check out that for me using my staging site? I will be giving you admin access in the following post as private

    Here is the attachment of the screenshot error: https://prntscr.com/iapgt8

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter gabrielhuisg

    (@gabrielhuisg)

    I notice that I am unable to send a messsage to you by making it private. Hence may I know how I could send you the wp-admin credentials to have a look?

    Plugin Contributor Ewout

    (@pomegranate)

    Hi! You will need to find the PHP error behind the 500 error, otherwise there’s not much we can do for you. You mentioned that you followed the instructions for the post about 500 errors, are you referring to this post? 500 Internal Server Error / blank page

    Are you using the latest version of this plugin (2.1.4)?

    If you follow the instructions from the post linked above, you should get to see a PHP error instead of the 500 error. If you cannot get the PHP error to be displayed and only see the 500 error, please contact your host and ask for the PHP error log of the last hour and check for errors labeled “Fatal”. Please post that error here so we can help you resolve this!

    Ewout

Viewing 2 replies - 1 through 2 (of 2 total)
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