@alihosseini20368 @sethhay (cc: @hjogiupdraftplus )
Can you please follow below steps:
1. : Please add the below code line in the wp-config.php file before /* Add any custom values between this line and the “stop editing” line. */:
define('AIOS_DISABLE_LOGIN_WHITELIST', true)
It looks like you are using the Apache server and you have enabled the login whitelisting from Admin Dashboard > WP Security > Brute Force > Login Whitelist (tab) in the past. The login whitelisting feature was not working in the older AIOS version on such configured Apache servers. Starting from AIOS 5.0.8, it started working suddenly. You are trying a non-whitelisted IP address client, so you can’t browse the login screen and face the 403 error on it.
Then try to log in to your WP site. If the issue still persists, you can reset the AIOS configuration setting as described on the below step #2.
2. Open you site’s database in PHPMyAdmin and browse {wpdb_prefix}options table. The {wpdb_prefix} is wp_
in most cases so you should browse the table wp_options and search option name aio_wp_security_configs
and delete the row. It will reset all settings of AIOS.
Thanks a lot for reaching out to us.