HTML Templates for Email Notifications

Hi @muhammadaleemkhan,

Could you please try this snippet and then check whether it helps?
https://cloudup.com/files/ilFFGz6qF_4/download

You can implement the above code as a mu-plugins. Please check this link on how to implement the above code as a mu-plugins:
https://wpmudev.com/docs/using-wordpress/installing-wordpress-plugins/#installing-mu-plugins

Please do note that you’ll need to update the code with the form ID ie in the following line:
if ( $custom_form->id == 3638 ) {

Suppose the form ID is 123 the above will change to:
if ( $custom_form->id == 123 ) {

Please do let us know how that goes.

Kind Regards,
Nithin

Hi,

Thanks, but for this I have installed a plugin Snippets. I do not want / can edit the core files as you told me. Why the Forminator Plugin is not able to fix this old issue.

It will be difficult for me to do. Sorry

And if something goes wrong, the website will not longer be running.

Hi @muhammadaleemkhan,

I hope you are doing well today!

I do not want / can edit the core files as you told me. Why the Forminator Plugin is not able to fix this old issue.

Adding a mu-plugin does not mean to change or edit the core files, we suggest you to follow the mu-plugin approach to fix the issue. Our Forminator team is working on all reported issues, so it can take time to implement some features and fix bugs.

Please check below thread to have further information about mu-plugins

Must Use Plugins

You can also find more information below on how to use mu-plugins.
https://wpmudev.com/docs/using-wordpress/installing-wordpress-plugins/#installing-mu-plugins

And if something goes wrong, the website will not longer be running.

We suggest to test the code snippets on your dev/staging environment if you have one. mu-plugins could be kept on different php files, so if something goes wrong you can just remove that file, which makes it modular and easy to troubleshoot.

Kind regards,
Zafer

Hello @muhammadaleemkhan ,

We haven’t heard from you for a week now, so it looks like you don’t have any more questions for us.

Feel free to re-open this ticket if
needed.

Kind regards
Kasia