• Resolved fonefixer

    (@fonefixer)


    Hi guys,

    The latest update seems to have introduced a bug where html <p> and <br> tags are being erroneously displayed in emails sent from the forms.
    Any idea of a fix please?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    I have been getting the same error for the past couple weeks now.

    Hey guys – any fixes? I got the same error today – when i got an email from my form.

    Hey there, I apologize for the issue. If you could open a direct support ticket at https://calderaforms.com/support/ We can get to the bottom of this issue. We do not provide free support through www.remarpro.com so you will need an active license key to open a support ticket. We apologize for the inconvenience however this is how we are able to provide such an excellent plug-in. Thank you for understanding and have a great day!

    Plugin Author Josh Pollock

    (@shelob9)

    Plugin Author Josh Pollock

    (@shelob9)

    This is now fixed for version 1.5

    For version 1.4, please select HTML mode for email notifications to avoid this issue.

    Hi,

    I’m using Caldera Forms 1.5.0.8. Autoresponder message received in icloud email box shows <p> tags in the inbox preview pane.

    Either html or text setting is causing this same issue:
    Email Notification Settings > Email Type > html or text

    I have no experience changing php code, so not too comfortable applying your github php directions.

    I’m a new, free customer so can’t fill out a support ticket.

    Bummer, the tags make autoresponder email look bizzare / unprofessional…

    Thanks for any help in how to fix this ??

    More specifically: The issue is on icloud mail on my PC.

    The html tags do NOT appear on my iphone 6Plus ??

    I have no idea if this is also an issue on the iPad email or on the Mac email because I don’t have these devices…

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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