HTML option not showing

  • Resolved russromei

    (@russromei)


    5 years, 3 months ago

    I have been using the Wp mail Stmp plugin and Wp Forms
    The html template option is enabled on the WP Forms tab
    I upgraded Wp to 5.2.2
    I can no longer send html email
    Even the html option on the email test tab is gone

    Please help

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @russromei,

    There are no known issues with HTML emails, there might be any other plugins or theme that is preventing HTML emails to send properly. When you get a chance, could you please share the screenshot of the Email Test tab where HTML option is gone? To fix any conflict with other plugins, please follow this tutorial.

    I hope this helps!

    Thread Starter russromei

    (@russromei)

    I’ve have images for WP mail test mail tab and WP Forms html template
    How can I add them here?

    Thread Starter russromei

    (@russromei)

    OK, I resolved this by using sendgrid third party mailer

    html now working

    thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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