• Hi, I just took over managing a guy’s website. I’m experienced with web development but basically have no prior knowledge of WP.

    The site is running fine, there’s just a “product type” dropdown on each product page where it includes embedded HTML, which doesn’t get parsed in “select” boxes so you see the raw text and it goes on for half the screen. I can fix it, I just don’t have any idea where to look for this particular item. If anyone could tell me where to find the template or function that would display the select box, I would really appreciate it.

    
    ### WordPress Environment ###
    
    Home URL: https://bigboardgames.net
    Site URL: https://bigboardgames.net
    WC Version: 3.0.7
    Log Directory Writable: ?
    WP Version: 4.7.5
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: ? 5.2.17 - We recommend a minimum PHP version of 5.6. See: How to update your PHP version
    PHP Post Max Size: 33 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 
    cURL Version: 7.48.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    MySQL Version: ? 5.0.96 - We recommend a minimum MySQL version of 5.6. See: WordPress requirements
    Max Upload Size: 32 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 3.0.7
    WC Database Prefix: wp_
    woocommerce_sessions: ?
    woocommerce_api_keys: ?
    woocommerce_attribute_taxonomies: ?
    woocommerce_downloadable_product_permissions: ?
    woocommerce_order_items: ?
    woocommerce_order_itemmeta: ?
    woocommerce_tax_rates: ?
    woocommerce_tax_rate_locations: ?
    woocommerce_shipping_zones: ?
    woocommerce_shipping_zone_locations: ?
    woocommerce_shipping_zone_methods: ?
    woocommerce_payment_tokens: ?
    woocommerce_payment_tokenmeta: ?
    MaxMind GeoIP Database: ? The MaxMind GeoIP Database does not exist - Geolocation will not function. You can download and install it manually from https://dev.maxmind.com/geoip/legacy/geolite/ to the path: . Scroll down to "Downloads" and download the "Binary / gzip" file next to "GeoLite Country". Please remember to uncompress GeoIP.dat.gz and upload the GeoIP.dat file only.
    
    ### Security ###
    
    Secure connection (HTTPS): ?Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ?
    
    ### Active Plugins (13) ###
    
    Add From Server: by Dion Hulse – 3.3.3
    AJAX Thumbnail Rebuild: by junkcoder – 1.12
    Antispam Bee: by pluginkollektiv – 2.7.1
    Contact Form 7: by Takayuki Miyoshi – 4.7
    Genesis Connect for WooCommerce: by StudioPress – 0.9.9
    Google XML Sitemaps: by Arne Brachhold – 4.0.8
    jQuery Updater: by Ramoonus – 3.2.1
    Update Comments Count: by Pau Iglesias
    Blogestudio – 1.0
    
    WooCommerce Custom Product Tabs Lite: by SkyVerge – 1.6.1
    Woocommerce Table Rate Shipping: by JEM Plugins – 1.2.3
    WooCommerce: by Automattic – 3.0.7
    WooThemes Updater: by WooThemes – 1.0.4
    WordPress Importer: by wordpressdotorg – 0.6.3
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #38 - /shop/
    Cart: #39 - /cart/
    Checkout: #40 - /checkout/
    My account: #42 - /my-account/
    
    ### Theme ###
    
    Name: Big Board Games Child Theme
    Version: 1.0.0
    Author URL: https://www.equalserving.com
    Child Theme: ?
    Parent Theme Name: Genesis
    Parent Theme Version: 2.5.0
    Parent Theme Author URL: https://www.studiopress.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    • This topic was modified 7 years, 9 months ago by dcroxton.
Viewing 1 replies (of 1 total)
  • Your PHP and MySql versions are quite a bit behind recommended, I would start there. Maybe your host can update your environment or move your site to one of their other servers. Or look for better hosting.

    The file where the select box is generated is:
    woocommerce/templates/single-product/add-to-cart/variable.php
    or the equivalent in your theme if you have a template override.

    But we know that’s good otherwise there would be similar posts on this board. Its more likely that the effect is being caused by another plugin or theme. to test, deactivate other plugins and switch to the default theme. Should be OK now. Reactivate one-by-one and check to try to identify the component that is causing the problem.

Viewing 1 replies (of 1 total)
  • The topic ‘HTML in select box’ is closed to new replies.