html email template display error

  • Resolved eggeno

    (@eggeno)


    1 year, 7 months ago

    Hello!
    I am experiencing a display problem when the email sent from the contact form made with WpForm arrives.

    Please, can you help me?
    Thanks in advance

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey @eggeno – Thanks for reaching out!

    It seems that there might be some conflict between the forms and the site theme or another plugin. To troubleshoot this, please try the steps described in our detailed guide on how to test for plugin/theme conflicts.

    If in case the issue is still there, can you please share the export copy of the form (you can use Google drive and share the URL) along with the URL of the page so I can take a closer look?

    Kindly,

    Hi @eggeno

    We haven’t heard back from you in about a while, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation (please just see my post above).

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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