HTML Email received as text

Hi @sdw500,

I hope you are doing well.

Thank you for reaching out to us about the issue you are facing. To assist you more effectively could you please provide us with the diagnostic test report?

You can access the diagnostic test report by following these simple steps.

Thanks and regards,
Support Team – WPExperts??

@furqanfazal

Here is the Diagnostic test

Mailer: postsmtp
HostName: beerdbrewing.com
cURL Version: 7.87.0
OpenSSL Version: OpenSSL/1.1.1w
OS: Linux p3plcpnl0626.prod.phx3.secureserver.net 2.6.32-954.3.5.lve1.4.93.el6.x86_64 #1 SMP Wed Oct 4 17:04:29 UTC 2023 x86_64
PHP: Linux 8.1.26 C
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=No, allow_url_fopen=Yes, mcrypt=Yes, zlib_encode=Yes
WordPress: 6.4.2 en_US UTF-8
WordPress Theme: Beerd’ Brewing 202X
WordPress Plugins: Age Gate, All in One SEO, Contact Form Multi by BestWebSoft, Contact Form by BestWebSoft, Email Log, WordPress File Monitor, FileBird Lite, Google Analytics for WordPress by MonsterInsights, Simple Calendar, Jetpack, MC4WP: Mailchimp for WordPress, MetaSlider, OptinMonster, Post SMTP, Page Builder by SiteOrigin, SiteOrigin CSS, SiteOrigin Widgets Bundle, Team Members, User Role Editor, WP Cerber Security, Anti-spam & Malware Scan, Database Backup for WordPress, WP Post Popup, WPForms Lite
WordPress wp_mail Owner: /home/a5g17vrs0yiu/public_html/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args, EmailLog\Core\EmailLogger->log_email
Postman: 2.8.8
Postman Prevent Message Sender Override (Email|Name): No | No
Postman Active Transport: Default (smtp:none:none://localhost:25)
Postman Active Transport Status (Ready|Connected): No | Yes
Postman Selected Transport: Gmail API (https:none://www.googleapis.com:443)
Postman Selected Transport Status (Ready|Connected): No | Yes
Postman Deliveries (Success|Fail): 533 | 85

Hi @sdw500,

Thank you for sharing the information. It seems like an issue of content-type set by the plugin you are using to send the email. Could you send a test email using the Post SMTP plugin and check if it is in HTML format? If you find the same issue in sending the test email please create a ticket on our?technical support channel?so that we can connect you directly with our technical team.

Looking forward to resolve your issue.

Thanks and Regards,
Support Team-WP Experts.

Hi,

Try the below solution

Go to Post?SMTP ->?Settings -> Advanced?(tab) and Enable the Broken Email fix check.

For more details visit the docs here about Broken Email issue with Post SMTP.

Thanks and regards,
Support Team – WPExperts  

@haseeb0001

Thank you Muhammad, that did the trick

cheers

@sdw500

Thanks for letting me know.

We would appreciate a kind and honest review on our Post SMTP profile.