HTML E-Mail troubles

  • Resolved johannes747

    (@johannes747)


    2 years, 12 months ago

    Dear Forminator support team,

    In the “E-Mail-Notifications” section it used to be that I could create HTML mails using the “Text” tab instead of the “Visual” tab. This has stopped working for me a while ago. The old HTML mails I once created still work, but now when I make changes or create a new mail, the actual mail being sent looks weird, e.g. displays several lines of code. They still look fine in the “Visual” tab though. The problem is regardless of which form I use. I can actually copy the exact same HTML code that is still working on an old form to a new form and it won’t work. Any ideas what I could do?

    Thanks and best wishes,
    Johannes

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @johannes747

    I trust you’re doing great and we apologies for the inconvenience.

    I can confirm that I was also able to reproduce the issue on the latest version of Forminator. We already reported the bug to the Forminator team already.

    Kind regards,
    Pawel

    Thread Starter johannes747

    (@johannes747)

    Hi Pawel,

    thanks for your answer. Good to know that you’re aware of the issue. Please let me know when your team managed to resolve it.

    Thank you and kind regards,
    Johannes

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @johannes747

    I hope you are doing well.

    We released a fix for this issue in Forminator 1.15.8 which is the upcoming version.

    Please, keep eyes on the plugin update.

    I am marking, for now, this ticket as resolved, feel free to ping us any time you need.

    Best Regards
    Patrick Freitas

Viewing 3 replies - 1 through 3 (of 3 total)
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