html codes appear in the product descriptions

Hello @matadorasor ,

Thanks for contacting us.

In response to your query, from the screenshots shared it appears that the product description contains bullet points. If the description includes bullets, tables, pictures, or any other formatting, the feed would display HTML codes. We would appreciate it if you could confirm whether you have uploaded the feed to Google Merchant Centre and if the product information is displayed correctly in your Ads. Please share a screenshot of the same.

We look forward to hearing from you soon.

Hello again,
The descriptions appear broken in the google feed as well.

https://prnt.sc/7SwRL-TYuIXl

Hello @matadorasor ,

Thank you for getting back to us. I appreciate the screenshot you shared, which showcases the approved feed in the Google Merchant Center. In order to address the issue you mentioned, I suggest reviewing the copy of your ad on Google Shopping. Please note that the ad should have all HTML styling options available in the product description. The appearance you described does not indicate a broken display; instead, it indicates that all HTML properties present in the description are being shown.

If you have any further concerns or require assistance with this matter, please don’t hesitate to let us know. We are here to assist you!