HTML button in editor and links button not working

  • Neither the HTML button nor the link button appear to be working for me on a new WordPress blog I’m currently setting up for a customer.

    When I click on HTML nothing happens. If I click on the add link button nothing happens (even though I have highlighted text in the editor, and the buttons change to indicate they are enabled).

    This is true whether I’m using my custom theme, or Twenty Eleven.

    I have not only disabled all plugins, but removed them too – still the same behaviour.

    I’ve tried multiple browsers on multiple PCs, still the same.

    Am I missing something obvious? Has anyone else experienced this problem?

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