Hello,
Could you please provide some details on how you implemented and the plugin used in order to reproduce the issue?
To rule out the possibility of a conflict, could you perform a conflict test (ideally in a staging environment)?
Briefly disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, enable everything one by one, checking each time to see when the problem returns.
You can exclude the strings and selector from translation according to our documentation: https://translatepress.com/docs/developers/exclude-certain-text-or-element-from-being-translated/
You can use our Conditional Shortcode Based On Language to display different content for different languages https://translatepress.com/docs/translation-shortcode/, or if your website is built with Elementor, you can restrict the modules based on language using our Restrict by Language integration: https://translatepress.com/docs/restrict-by-language/elementor-integration/.
Also, we have similar integrations with Oxygen Builder, https://translatepress.com/docs/restrict-by-language/oxygen-builder-integration/, and WP Bakery, https://translatepress.com/docs/restrict-by-language/wpbackery-integration/.
In this way, you can duplicate the elements and condition them based on the selected language.
Kind Regards,
Anca