HPOS – Syncing doesn’t work, stays in pending

  • Resolved Jeriss Cloud Center

    (@jeriss)


    4 months ago

    I’ve enabled the compatibility mode to start the sync but it stays in pending, even tough there is only 1 order to sync (so I don’t understand why it takes so much time).

    And after the sync stops, I get the following message:

    You can switch order data storage only when the posts and orders tables are in sync. There's currently 1 order out of sync.
    Vous ne pouvez modifier le stockage des données de commande?que lorsque les tableaux des publications et des commandes sont synchronisés. Il y a actuellement 1?commande non synchronisée.

    What is going wrong ? Screenshot below.

    https://jeriss.tinytake.com/msc/OTg2ODI1Ml8yMzUyNjU3MQ

Viewing 2 replies - 1 through 2 (of 2 total)
  • anastas10s

    (@anastas10s)

    Hi @jeriss, thank you for reaching out — we’re happy to help!

    I’m curious, how things look in the screen at WooCommerce > Status > Scheduled Actions?

    There should be an action named woocommerce_custom_orders_table_background_sync in the pending ones. Feel free to go ahead with clicking on the Run option (visible when hovering over it). Then, go back to the HPOS settings screen and see if the message for the 1 pending order persists, or otherwise.

    I hope this helps! Let us know how it goes.

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi there ?? ,

    We haven’t heard from you in a while, so I’m going to mark this as resolved for now. Feel free to start a new thread or reply back if you have any more questions.

    All the best,
    Omar

Viewing 2 replies - 1 through 2 (of 2 total)
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