HPOS sync is not working

Hello @tausend23,

Thank you for reaching out!

Perhaps one of your plugins is not HPOS compatible. Have you tried disabling all plugins except WooCommerce before initiating the sync?

If you want to keep using your plugins until they’re HPOS compatible, you can sync both tables for now as HPOS is still considered experimental.

Link to image: https://d.pr/i/zaQEp6

It looks like that there is no action started when activating HPOS sync. Where can I see the any log of HPOS sync?

There are no logs, but you should see this action completed once the sync is finished from WooCommerce → Status → Scheduled actions.

Link to image: https://d.pr/i/Vcry2u

Please let us know if you still need help! :?)

Hello Saif, thank you for your mail. Forced with WC 8.0 and re-activating sync several times, it seems to did it.

Best regards.

Hello,

we are restarting our adoption of HPOS after some difficulties with plug-ins. Our English web site synced order and has HPOS rolling now (although in compatibility mode to start with). The French version of our site (on a different subdomain) won’t however sync orders. The scheduled action to do the sync is failing with the following error:

wc_run_batch_processéchoué

• 0 => 'Automattic\\WooCommerce\\Internal\\DataStores\\Orders\\DataSynchronizer'

Pas de répétition2023-10-25 09:10:50 +0000
(Il y a 6 heures 35 minutes)

1. 2023-10-25 09:10:50 +0000
   action créée
2. 2023-10-25 09:10:50 +0000
   action lancée via WP Cron
3. 2023-10-25 09:10:50 +0000
   échec de l’action via WP Cron : get_class(): Argument #1 ($object) must be of type object, null given

The English and French sites are pretty much identical although the French site has LocoTranslate but lacks MultiCurrency. WP and WooCommerce are at identical across the two sites as 6.3.2 and 8.2.1. I welcome any suggestions as to what to do next to debug.

Hi @ahawtin,

From what I understand, you’re experiencing difficulties with the HPOS sync on your French site. You’ve mentioned that the scheduled action for the sync is failing with a specific error. The English site seems to be working fine with HPOS, but the French site with LocoTranslate is encountering issues.

Given that each site setup is unique, and to ensure we adhere to our ?? forum’s best practices, could you kindly initiate a ?? new topic in our support forum? This approach helps us zero in on your specific issue and allows other users facing a similar problem to easily find and benefit from the discussion.

In your new topic, could you please provide as much detail as possible? This might include screenshots, error messages, the steps you’ve already taken to try to resolve the issue, and any other information you think might be relevant.

You can use https://snipboard.io to share screenshots. Just follow the instructions on the page and paste the URL in your reply.

Thank you for your understanding and cooperation. We look forward to assisting you further on the new topic.

Hello,

I have the same issue here. WP Franch, Woo and Loco Translate.

I am open to share you directly the information to help you.

Thank you

Hey, @milouze!

As my colleague mentioned above, per WordPress forum guidelines, would you mind opening up a new thread for this so that we can keep things organized and offer more personalized support for you? We’ll be happy to help you out with this over there!

Have a wonderful day!