HPOS Disabled After Sync
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Hello,
I have enabled compatibility mode and wordpress seems to have synced all my orders, and have verified my plugins are compatible, yet HPOS is still disabled. Is there anything I can do to troubleshoot this please?Image: https://ibb.co/7gW3fj6
Thanks
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Hi! I have the same issue: I’ve synchronized orders 2 o 3 times and I got to a point that no more orders were left for synchronization. Y checked the database and realized it was still going so i left it a few days to finish. Now it seems like everything is correct but HPOS option keeps being geyed out.
I will add now my system status report and maybe it will shed a light on the issue:
` WordPress Environment</p> <p>WordPress address (URL): https://sfamilytest.com<br>Site address (URL): https://sfamilytest.com<br>WC Version: 8.8.3<br>REST API Version: ? 8.8.3<br>Action Scheduler Version: ? 3.7.4<br>Log Directory Writable: ?<br>WP Version: 6.5.2<br>WP Multisite: –<br>WP Memory Limit: 1 GB<br>WP Debug Mode: –<br>WP Cron: –<br>Language: es_ES<br>External object cache: – Server Environment</p> <p>Server Info: Apache<br>PHP Version: 8.2.13<br>PHP Post Max Size: 512 MB<br>PHP Time Limit: 900<br>PHP Max Input Vars: 10000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1p</p> <p>SUHOSIN Installed: –<br>MySQL Version: 10.6.16-MariaDB-cll-lve<br>Max Upload Size: 512 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database</p> <p>WC Database Version: 8.8.3<br>WC Database Prefix: w47fa_<br>Tama?o total de la base de datos: 10815.30MB<br>Tama?o de los datos de la base de datos: 7824.04MB<br>Tama?o del índice de la base de datos: 2991.26MB<br>w47fa_woocommerce_sessions: Datos: 0.06MB + índice: 0.02MB + Motor InnoDB<br>w47fa_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB<br>w47fa_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB<br>w47fa_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB<br>w47fa_woocommerce_order_items: Datos: 55.58MB + índice: 15.55MB + Motor InnoDB<br>w47fa_woocommerce_order_itemmeta: Datos: 3696.98MB + índice: 264.45MB + Motor InnoDB<br>w47fa_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB<br>w47fa_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB<br>w47fa_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor 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InnoDB<br>w47fa_yoast_seo_meta: Datos: 4.52MB + índice: 0.00MB + Motor InnoDB Post Type Counts</p> <p>attachment: 3907<br>br_labels: 2<br>carousels: 6<br>cms_block: 6<br>ct_size_guide: 2<br>custom_css: 3<br>dp_template: 1<br>estado-pedido: 7<br>fpf_fields: 7<br>jetpack_migration: 2<br>language_switcher: 3<br>nav_menu_item: 216<br>oembed_cache: 97<br>omapi: 15<br>page: 232<br>polylang_mo: 6<br>post: 268<br>product: 330<br>product_variation: 657<br>shop_coupon: 59<br>shop_order: 187011<br>shop_order_refund: 2780<br>shop_subscription: 19680<br>vc_grid_item: 3<br>vc_settings_preset: 4<br>wcpa_pt_forms: 10<br>wc_custom_statuses: 7<br>woodmart_layout: 80<br>wpcf7_contact_form: 8<br>wpcode: 84<br>wpcr3_review: 77<br>wp_global_styles: 2<br>wp_mapit_map: 1 Security</p> <p>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (58)</p> <p>Polylang Pro: por WP SYNTEX – 3.6.1<br>Advanced Cron Manager: por BracketSpace – 2.5.5<br>WooCommerce Advanced Product Labels: por BeRocket – 1.2.5.3<br>Carousel Slider: por Sayful Islam – 2.2.11<br>Widgets clásicos: por Colaboradores de WordPress – 0.3<br>Contact Form 7: por Takayuki Miyoshi – 5.9.3<br>Correos Express Plugin: por Correos Express – 5.0.2<br>Decorator – Personalizador de correo electrónico de WooCommerce: por WebToffee – 1.2.9<br>Yoast Duplicate Post: por Enrico Battocchi & Team Yoast – 4.5<br>GTM4WP – A Google Tag Manager (GTM) plugin for WordPress: por Thomas Geiger – 1.20.2<br>Easy WP SMTP Pro: por Easy WP SMTP – 2.3.0<br>Estados de pedido con notificación: por Enrique J. Ros – 5.1.2<br>Flexible Product Fields PRO: por WP Desk – 2.3.6<br>Flexible Product Fields: por WP Desk – 2.4.0<br>Flexible Shipping: por Octolize – 4.24.19<br>WPCode Lite: por WPCode – 2.1.11<br>WPBakery Page Builder: por Michael M – WPBakery.com – 7.6<br>Loco Translate: por Tim Whitlock – 2.6.7<br>PAYCOMET Woocommerce: por PAYCOMET – 5.33<br>PixelYourSite: por PixelYourSite – 9.5.5<br>Polylang for WooCommerce: por WP SYNTEX – 1.9.4<br>Campo de cantidad para la página de tienda de WooCommerce: por Wooassist – 1.4.2<br>Slider Revolution Bubblemorph AddOn: por ThemePunch – 3.0.8<br>Slider Revolution Lottie AddOn: por ThemePunch – 3.1.2<br>Slider Revolution Mousetrap Add-On: por ThemePunch – 3.1.0<br>Slider Revolution Paint-Brush Add-On: por ThemePunch – 3.0.4<br>Slider Revolution Particles Effect: por ThemePunch – 3.3.3<br>Slider Revolution Scroll Video Add-On: por ThemePunch – 3.0.4<br>Slider Revolution The Cluster AddOn: por ThemePunch – 1.0.10<br>Slider Revolution Transitionpack Add-On: por ThemePunch – 1.0.6<br>Slider Revolution: por ThemePunch – 6.7.4<br>SEUR Oficial: por SEUR Oficial – 2.2.7<br>UpdraftPlus – Backup/Restore: por UpdraftPlus.Com<br>DavidAnderson – 1.24.2</p> <p>WC Ajax Product Filter: por Shamim Al Mamun – 5.1.0<br>WC – APG Campo NIF/CIF/NIE: por Art Project Group – 2.1.0.2<br>WE-Varnish-Cache: por David (<a href=”https://webempresa.com”>Webempresa.com</a>) – 0.1.3<br>optimizador.io: por David Noguera (webempresa.com) – 1.0.24<br>Preview E-mails for WooCommerce: por Digamber Pradhan – 2.2.5<br>DHL Express Commerce: por DHL Express – 3.0.0<br>WooCommerce Servired/RedSys Spain Gateway: por José Conti – 25.0.2<br>WooCommerce Legacy REST API: por WooCommerce – 1.0.1<br>Advanced Order Export For WooCommerce (Pro): por AlgolPlus – 3.4.5<br>Pay for Payment for WooCommerce: por Karolína Vysko?ilová – 2.1.8<br>WooCommerce PayPal Payments: por WooCommerce – 2.6.1 (la actualización a la versión 2.7.0 está disponible)<br>PDF Invoices & Packing Slips for WooCommerce: por WP Overnight – 3.8.2<br>PPOM for WooCommerce: por Themeisle – 32.0.19<br>WooCommerce Price Based on Country: por Oscar Gare – 3.4.4<br>Woo Subscriptions: por WooCommerce – 6.2.0<br>WooCommerce: por Automattic – 8.8.3<br>Woodmart Core: por – 1.0.43<br>Yoast SEO Premium: por Equipo Yoast – 11.9<br>WP Crontrol: por John Blackbourn – 1.16.3<br>WP Customer Reviews: por Aaron Queen – 3.7.2<br>WP MapIt: por Chandni Patel – 3.0.2<br>WP-Optimize – Clean, Compress, Cache: por David Anderson<br>Ruhani Rabin<br>Team Updraft – 3.3.2</p> <p>WP Rocket: por WP Media – 3.15.10<br>Connectif for WordPress: por Connectif – 1.5.7<br>WPS Hide Login: por WPServeur<br>NicolasKulka<br>wpformation – 1.9.15.2 Inactive Plugins (12)</p> <p>Advanced Order Export For WooCommerce: por AlgolPlus – 3.5.1<br>Bulk Delete: por Sudar – 6.0.2<br>Checkout Field Editor for WooCommerce: por ThemeHigh – 2.0.1<br>Header and Footer Scripts: por Digital Liberation – 2.2.1<br>Pasarela Unificada de Redsys para WooCommerce: por Redsys Servicios de Procesamiento S.L. – 0.9.16<br>Product Feed ELITE for WooCommerce: por AdTribes.io – 3.6.0<br>Redsys WooCommerce: por Redsys – 3.0.1<br>WooCommerce Bulk Edit Products, Orders, Coupons, Any WordPress Post Type (Advanced) – Smart Manager: por StoreApps – 8.37.0<br>Woocommerce Custom Product Addons: por Acowebs – 4.2.3<br>WPC Fly Cart for WooCommerce: por WPClever – 5.6.7<br>WPC Fly Cart for WooCommerce (Premium): por WPClever – 5.6.5<br>Yoast SEO: por Team Yoast – 22.5 Dropin Plugins ()</p> <p>advanced-cache.php: advanced-cache.php Settings</p> <p>API Enabled: ?<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: right<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>subscription (subscription)<br>variable (variable)<br>variable subscription (variable-subscription)</p> <p>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)</p> <p>Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: ? Logging</p> <p>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 días<br>Level threshold: –<br>Log directory size: 128 MB WC Pages</p> <p>Base de la tienda: #982 – /tienda/<br>Carrito: #6 – /carrito/<br>Finalizar compra: #983 – /checkout/<br>Mi cuenta: #984 – /mi-cuenta/<br>Términos y condiciones: #265 – /terminos-y-condiciones-relojes-con-gps-save-family/ Theme</p> <p>Name: Woodmart Child<br>Version: 1.0.0<br>Author URL: https://xtemos.com<br>Child Theme: ?<br>Parent Theme Name: Woodmart<br>Parent Theme Version: 7.5.0 – 7.5.1 está disponible<br>Parent Theme Author URL: https://themeforest.net/user/xtemos<br>WooCommerce Support: ? Templates</p> <p>Overrides: La version 3.4.0 de woodmart/woocommerce/archive-product.php está obsoleta. La versión del núcleo es la 8.6.0<br>woodmart/woocommerce/cart/cart-item-data.php<br>woodmart/woocommerce/cart/cart.php<br>woodmart/woocommerce/cart/cross-sells.php<br>woodmart/woocommerce/cart/mini-cart.php<br>woodmart/woocommerce/checkout/form-checkout.php<br>woodmart/woocommerce/checkout/thankyou.php<br>woodmart/woocommerce/content-product-cat.php<br>woodmart/woocommerce/content-product.php<br>woodmart/woocommerce/content-single-product.php<br>woodmart/woocommerce/content-widget-product.php<br>woodmart/woocommerce/global/breadcrumb.php<br>woodmart/woocommerce/global/form-login.php<br>woodmart/woocommerce/global/quantity-input.php<br>woodmart/woocommerce/loop/add-to-cart.php<br>woodmart/woocommerce/loop/loop-end.php<br>woodmart/woocommerce/loop/loop-start.php<br>woodmart/woocommerce/loop/no-products-found.php<br>woodmart/woocommerce/loop/orderby.php<br>woodmart/woocommerce/loop/pagination.php<br>woodmart/woocommerce/loop/sale-flash.php<br>woodmart/woocommerce/myaccount/form-login.php<br>woodmart/woocommerce/product-searchform.php<br>woodmart/woocommerce/single-product/add-to-cart/grouped.php<br>woodmart/woocommerce/single-product/add-to-cart/variable.php<br>woodmart/woocommerce/single-product/meta.php<br>woodmart/woocommerce/single-product/product-attributes.php<br>woodmart/woocommerce/single-product/product-image.php<br>woodmart/woocommerce/single-product/product-thumbnails.php<br>woodmart/woocommerce/single-product/rating.php<br>woodmart/woocommerce/single-product/related.php<br>woodmart/woocommerce/single-product/sale-flash.php<br>woodmart/woocommerce/single-product/tabs/description.php<br>woodmart/woocommerce/single-product/tabs/tabs.php<br>woodmart/woocommerce/single-product/title.php<br>woodmart/woocommerce/single-product/up-sells.php<br>woodmart/woocommerce/single-product-reviews.php<br>woodmart/woocommerce/single-product.php</p> <p>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> Aprende cómo actualizar</code></pre> <p>Suscripciones</p> <p>WCS_DEBUG: ? No<br>Subscriptions Mode: ? En desarrollo<br>Subscriptions Live URL: https://www.savefamilygps.com<br>Subscriptions-core Library Version: 7.0.0<br>Subscription Statuses: wc-active: 2526<br>wc-expired: 1586<br>wc-pending-cancel: 2702<br>wc-on-hold: 6505<br>wc-cancelled: 6361</p> <p>WooCommerce Account Connected: ? Yes<br>Active Product Key: ? Yes<br>Custom Retry Rules: ? No<br>Custom Retry Rule Class: ? No<br>Custom Raw Retry Rule: ? No<br>Custom Retry Rule: ? No<br>Retries Migration Status: ? Completed<br>Report Cache Enabled: ? Si<br>Cache Update Failures: ? 0 fallo Configuración de la tienda</p> <p>Country / State: Espa?a — Cantabria Suscripciones por pasarela de pago</p> <p>other: wc-active: 310<br>wc-cancelled: 476<br>wc-expired: 27<br>wc-on-hold: 586<br>wc-pending-cancel: 248</p> <p>PAYCOMET: wc-active: 4<br>wc-cancelled: 18<br>wc-expired: 15<br>wc-on-hold: 42<br>wc-pending-cancel: 5</p> <p>PayPal: wc-active: 274<br>wc-cancelled: 151<br>wc-expired: 425<br>wc-on-hold: 497<br>wc-pending-cancel: 385</p> <p>Redsys redirección (por José Conti): wc-active: 1916<br>wc-cancelled: 5707<br>wc-expired: 1085<br>wc-on-hold: 5370<br>wc-pending-cancel: 2064 Compatibilidad de pasarelas de pago</p> <p>Redsys redirección (por José Conti): products<br>tokenization<br>add_payment_method<br>refunds<br>pre-orders<br>subscriptions<br>subscription_cancellation<br>subscription_suspension<br>subscription_reactivation<br>subscription_amount_changes<br>subscription_date_changes<br>subscription_payment_method_change<br>subscription_payment_method_change_customer<br>subscription_payment_method_change_admin<br>multiple_subscriptions<br>yith_subscriptions<br>yith_subscriptions_scheduling<br>yith_subscriptions_pause<br>yith_subscriptions_multiple<br>yith_subscriptions_payment_date<br>yith_subscriptions_recurring_amount<br>redsys_preauth<br>redsys_token_r</p> <p>PAYCOMET: products<br>refunds<br>subscriptions<br>subscription_cancellation<br>subscription_suspension<br>subscription_reactivation<br>subscription_amount_changes<br>subscription_date_changes</p> <p>PAYCOMET – Giropay: refunds<br>PAYCOMET – MyBank: –<br>PAYCOMET – Multibanco: –<br>PayPal: refunds<br>products<br>tokenization<br>subscriptions<br>subscription_cancellation<br>subscription_suspension<br>subscription_reactivation<br>subscription_amount_changes<br>subscription_date_changes<br>subscription_payment_method_change<br>subscription_payment_method_change_customer<br>subscription_payment_method_change_admin<br>multiple_subscriptions</p> <p>Bizum redirección (por José Conti): products<br>refunds WC Pages Translations</p> <p>Base de la tienda: ?<br>Carro: ?<br>Caja: ?<br>Mi cuenta: ?<br>Terms and conditions: ? Geolocation debug info</p> <p>Default customer location: geolocation<br>MaxMind GeoIP database: ?<br>MaxMind GeoIP license: ?<br>MM_COUNTRY_CODE: ?<br>GEOIP_COUNTRY_CODE: ?<br>HTTP_CF_IPCOUNTRY: ?<br>HTTP_X_COUNTRY_CODE: ?<br>HTTP_X_REAL_IP: ?<br>HTTP_X_FORWARDED_FOR: 185.245.209.39<br>REMOTE_ADDR: 185.245.209.39<br>Real external IP: 185.245.209.39<br>WCPBC_USE_REMOTE_ADDR: –<br>Geolocation Test: ? PBC Settings</p> <p>Version: 3.4.4<br>Base location: ES:S<br>Base currency: EUR<br>Price Based On: shipping<br>Shipping: –<br>Test mode: –<br>Test country: –<br>Load products price in background: –<br>Prices entered with tax: ?<br>Calculate tax based on: shipping<br>Display prices in the shop: incl Zone Pricing Espa?a</p> <p>zone_id: espana<br>enabled: yes<br>name: Espa?a<br>countries: ES<br>currency: EUR<br>exchange_rate: 1<br>auto_exchange_rate: no<br>disable_tax_adjustment: yes<br>order: 9999 Zone Pricing Francia</p> <p>zone_id: francia<br>enabled: yes<br>name: Francia<br>countries: FR<br>currency: EUR<br>exchange_rate: 1<br>auto_exchange_rate: no<br>disable_tax_adjustment: yes<br>order: 9999 Zone Pricing Portugal</p> <p>zone_id: portugal<br>enabled: yes<br>name: Portugal<br>countries: PT<br>currency: EUR<br>exchange_rate: 1<br>auto_exchange_rate: no<br>disable_tax_adjustment: yes<br>order: 9999 Zone Pricing Alemania</p> <p>zone_id: alemania<br>enabled: yes<br>name: Alemania<br>countries: DE<br>currency: EUR<br>exchange_rate: 1<br>auto_exchange_rate: no<br>disable_tax_adjustment: yes<br>order: 9999 WooCommerce PayPal Payments</p> <p>Onboarded: ?<br>Shop country code: ES<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: ?<br>PayPal Vault enabled: ?<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: ?<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Depósito de PayPal Admin</p> <p>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>product-linked<br>product-pre-publish-modal<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page</p> <p>Disabled Features: minified-js<br>new-product-management-experience<br>product-custom-fields<br>settings<br>async-product-editor-category-field<br>launch-your-store</p> <p>Daily Cron: ? Next scheduled: 2024-05-03 22:32:20 +02:00<br>Options: ?<br>Notes: 41<br>Onboarding: completed Action Scheduler</p> <p>Completar: 27.033<br>Oldest: 2024-04-02 08:17:36 +0200<br>Newest: 2024-05-03 09:11:24 +0200</p> <p>Fallida: 1.425<br>Oldest: 2022-11-14 12:42:44 +0100<br>Newest: 2024-04-30 17:25:42 +0200</p> <p>Pendiente: 5.247<br>Oldest: 2024-05-03 09:19:53 +0200<br>Newest: 2025-06-08 20:13:07 +0200 Status report information</p> <p>Generated at: 2024-05-03 09:18:16 +02:00<br>`
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