Users want to save their preferences. Save button missing?!

  • Resolved YuriV

    (@yuriv)


    7 months, 2 weeks ago

    Since we currently have a lot of visitors who want to change their settings (we enabled Complianz yesterday), this is quite important. On the cookie page and the #cmplz-manage-consent-container, visitors can check and uncheck things, but there is not an option to save the choices.

    How can visitors confirm their preferences?

    • This topic was modified 7 months, 2 weeks ago by YuriV.
    • This topic was modified 7 months, 2 weeks ago by YuriV.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support daniub

    (@daniub)

    Hi! Thank you for reaching out and bringing up your concerns regarding the settings change on our website after enabling Complianz.

    Regarding your observation about the absence of a save button on the cookie page and the #cmplz-manage-consent-container, I appreciate your keen eye for detail. Allow me to clarify this matter.

    The absence of a save button on the cookie policy page is intentional and in line with the functionality of Complianz. When visitors interact with the cookie policy purposes or vendors and make changes, the consent is automatically updated in the Complianz consent tool without the need for manual saving. This ensures that any changes made by visitors are immediately reflected in their consent preferences, providing a seamless and efficient experience.

    Thank you for your understanding and cooperation.

Viewing 1 replies (of 1 total)
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