How update the free plugin ???

  • I am using the free version for WSDESK, and it works nice. It is the 1.7 version.

    Now, I want to update the wordpress to 5.6 so I need to update the WSDESK. I have to remove the WSDESK 1.7 and upload the WSDESK 2.0 but when I do it, the tickets disappeared!!!

    I can see all the information in the database when I import them to “wp_wsdesk_tickets”, but it doesn’t work.

    Version 2.0 can work if I lose all tickets, but I don’t want to lose all tickets.

    How is it done then? How can I import the tickets via mysql?

    Please, help me. I need the version wsdesk 2.0 with my old tickets working.

    • This topic was modified 3 years, 10 months ago by edurio.
    • This topic was modified 3 years, 10 months ago by edurio.
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