How to use html class?

Dear @zappob,

Please, give us your site url, so we can check it.

Best regards,
Sygnoos Team.

Hello,

I figured it out: the <span class="sg-popup-id-1">Popup CSS</span> only works, if on the same site is also the shortcode to the exact same popup-id is embedded, otherwise the css popup doesn’t show up.

I don’t know, if this is an expected behavior, I would really like some sort of documentation.

Best regards,
Zappo

Another thing:

Try here: https://frixtender.de/shop/frixtender-produkte/frixtender-xl-7490/

The text “Pigtail Variante (Klick für Infos)” should open popup id 4, which works, till you choose another option below. After changing the default option, the popup doesn’t show up again.

After reloading the page, it works again. With Firebug I can see, that the span-tag is still there.

A bit more far below there is the shortcode to popup id 4 “Infos zu den Pigtail-Varianten” which always work.

Dear Zappo,

Span in this code <span class=”sg-popup-id-1″>Popup CSS</span> is an HTML tag,
and it is mostly for specific cases.
If you want to make some clickable element you can use our shortcodes.
So, please, try with shortcode and let us know the results.

Best regards,
Sygnoos Team.

My last post was updated, please have a look at it, too.

The problem is, that I can’t use shortcodes in this area, they are not interpreted, only HTML works.

Is there another way to open popups with a HTML link?

Dear Zappo,

We checked and saw that you’ve inserted a popup on your “info” icon.
Can you explain more detailed what you need that you can’t get?
“sg-popup-id-1” this class we made for the elements of some page builders where it was impossible to insert a shortcode, instead you can insert the class of a certain popup and the popup will open on that current element.

Best regards,
Sygnoos Team.

Please have a look here:
https://fritzbox-antennen.de/shop/frixtender-produkte/frixtender-xl-7490/

There are three “CSS Popups” defined. They do all work, till the time you switch the radio-buttons. You see a part of the site reloads and the only the last “CSS Popup” works, the other ones don’t.

Can you imagine, why this happens?

PS: This also happens with the “Shortcode Popup”s I’ve inserted now.

Dear @zappob,
This happens because whole form panel are being updated via AJAX call and in this case we should reinitialize onclick event to open popup.
Could you please tell us which form builder plugin are you using so we can check if it is possible to integrate it with popup builder?

Best Regards,
Sygnoos Team.

This is a shop plugin called WPShopGermany.

Dear @zappob,

We have customized our plugin specially for your case, but it’s not ready for the update now.
So, please, contact us by our email address ([email protected]) so we can send you the customized version of our plugin.

Best regards,
Sygnoos Team.

I’ve answered already, did you receive my mail?

Dear @zappob,

We didn’t receive any email.
Please, contact us again. [email protected]

Best Regards,
Sygnoos Team