• Resolved priyankac

    (@priyankac)


    Hello team,

    We are using the web stories plugin and we are published many web stories on our website.

    Our query is

    1. We published many web stories and when we are sharing some stories OG image is not properly displayed.

    2. We have updated the poster image properly but when we share a story we got a different image.

    3. Can You please guide us on how to get a proper OG image and how to update the OG image in our web stories.

    Thank You

Viewing 4 replies - 1 through 4 (of 4 total)
  • @priyankac Hello, thank you for opening your topic. The plugin outputs og:image meta tags and others by default, but other plugins can override or remove them. Could you check whether this still happens with other plugins disabled? To find out more, I recommend you to troubleshoot your site using the Health Check & Troubleshooting plugin and enable its troubleshooting mode. This way you can simulate using your site with individual/all plugins disabled, to find the culprit.

    Thread Starter priyankac

    (@priyankac)

    Hello Team,

    Thanks for your response

    OG: title and Og: description we got proper output only problem is OG: Image.
    If in case another plugin is overriding Og: title and Og: description also did not get the proper output.

    For our normal post, we are using the Yoast plugin to share the post URL on social media it is working fine.

    In case the Yoast plugin is overriding these meta tags we cannot remove that plugin it is necessary for our blogs.

    Can You please give any other solution?

    Thank You

    @priyankac thanks for the information. We understand your reluctance to deactivate any plugins on your site that you see as necessary however if there is a plugin conflict causing this issue for you then we will not know this unless this is tested.

    Plugin conflicts can cause these sorts of issues and in the case that there is a conflict you will need to reach out to the plugins support team but if we can rule this out then we can continue to help troubleshoot this further with you.

    @priyankac We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic or reopen this topic if you continue to experience any issues. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘How to update OG Image’ is closed to new replies.