How to turn off Photon?

On one off my websites Photon screws up the slider.

Could you give me more details about what happens when you enable Photon? Screenshots can also help, so do not hesitate to post screenshots here to describe the problem. You can use services like https://snag.gy/ to share the images.

It also puts the sharing buttons on the home although I did not ask for sharing buttons on the home.

If you set up your Reading Settings to use a static front page, you’ll have to edit that exact page and disable the sharing buttons in the sharing module at the bottom of the post editor screen.

How to turn off Photon?

You can follow these instructions to deactivate any jetpack module:
https://jetpack.me/support/#turn-off-jetpack-modules

I have the same issue as described above. Use a slider plugin, and with photon enabled, it causes my photos in mobile mode (aphrodite responsive theme with bxslider) to not be responsive. I makes the original image size fit in the mobile window but with a taller hieght and no responsive image.

Hard to explain but here’s a screenshot with snag.gy

Click to get to photo

https://freedomrunusa.com

I tested https://freedomrunusa.com with iOS and it looks okay to me. Here is what I see in a test using iOS 6.1: https://i.snag.gy/0i1vb.jpg

Your screenshot looks like it might (maybe??) be a theme/css issue and not a Photon issue to me (meaning the theme doesn’t account for images displayed the way Photon displays them, but it should). I think.

I’d like to try to reproduce the problem in a test, but I need additional info.

What phone, OS version, and browser version are you using for mobile?

Also, could you link to the theme and slider download page if they’re public?

Android 4.1.1, Samsung Galaxy S3, using both the standard internet browser, and chrome on the device.

The theme is Aphrodite https://themes.themegoods.com/?theme=Aphrodite with it’s own built in slider.

I didn’t have this problem until I activated Photon. I can deactivate it, clear cache from wp supercache, and it displays properly, but when I activate photon and and clear cache again it shows as I displayed. Just odd.

I have a similar problem in one of my sites. Photon resizes the photo media in my front page slider. The rest of the images look well. I had to turn it off. I would really like to get it solve because it really speeds up the site.

https://deportemed.com
Thanks

mmarsalli, could you start your own thread, please?

Also, if you could include some screenshots to show the issue, that would help. Thanks!

Ok

Thanks

@ultramarathoneer, I don’t have an Android phone, but I found a way to test Android using an emulator on browserstack.com and https://freedomrunusa.com and I could see the stretched images there: https://cl.ly/RS2q

Can you try adding a CSS snippet like this to see if it helps?

@media screen and (device-width: 320px) and (device-height: 640px) and (-webkit-device-pixel-ratio: 2) {
	.flexslider,
	#slider_wrapper {
		height: 120px;
	}
}

I got the media query part from here: https://cssmediaqueries.com/target/Samsung+Galaxy+S3.html

Note that you might have to adjust “.flexslider .slides img” too, but try what I have above first to see if it works.

Thanks @designsimply. Unfortunately, that exact code is already in the css for the mobile version, although there is no mention of the .flexslider .slides img.

I’ll dig some more to try to get it fixed, but the theme author already uses your suggested code for the responsive mobile theme. Appreciate the help…I’ll keep you posted.

Hello all!

I am also experiencing this issue, where with Photon enabled, the slider images are upscaled/resized.

Graham

Hi alaskatoargentina,

Could you create a new thread about your issue, and let me know your site URL so I can have a look?

If you want your site to remain private, you can also contact us via this contact form:
https://jetpack.me/contact-support/