How to toggle price VAT display in order emails

  • Resolved petemattxo

    (@petemattxo)


    3 years, 6 months ago

    Hello,

    We have a feature to display product price VAT or not and in the cart and checkout page we were able to achieve that also, where product prices doesn’t include VAT but there will be a separate row below for the total VAT.

    But every after checkout, for the new order email we were always getting the with VAT applied to each products even though that order should have the no-VAT applied.

    This is the new order email where the VAT is applied to each product:
    https://ibb.co/Y7yLrzn

    This is the new order email where the VAT is NOT applied to each product:
    https://ibb.co/gJXXswM

    My question is how to trigger/force the order email to display price without tax, but has another row for total tax below? just like in cart and checkout page

    These are the options we are updating to ‘incl‘/’excl‘ to toggle prices to have VAT or not and it’s working so far in cart and checkout page:
    ‘woocommerce_tax_display_shop’ and ‘woocommerce_tax_display_cart’

    Does it have to with creating the order? do I have to set a certain property during order creation? or do I need to set other woocommerce option?

    I hope someone can answer, I’ve been trying to solve this for a while ??

    Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hi @petemattxo,

    You would need to customize the email templates to ensure the tax details is added separately.

    Here is an example of how this can be done. While I think this code should work, I’m no expert. So please work with your site dev on this or look for an email template plugin that will help you achieve this with minimal coding.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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